Lead Fabric Maintenance Technician

ZipRecruiter; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global provider is looking for a Lead Fabric Maintenance Technician in London. This role involves ensuring excellent customer service, compliance with maintenance processes, and managing supply chains effectively. Candidates should have a trade qualification and experience in corporate facilities maintenance to drive improvements within the team.

Qualifications

• Strong customer focus and commitment to continuous improvement.
• Excellent verbal and basic written communication skills.
• Self-motivated, ability to work in a team, take initiative.

Responsibilities

• Ensure compliance with company policies and QHSE processes.
• Manage subcontractor visits and training for on-site teams.
• Drive continuous improvement and support recruitment for the Fabric team.

Skills

Customer focus

Health & Safety awareness

Knowledge of building services

Education

Trade-related qualification (Carpentry, Electrical, Plumbing)

Tools

Building fabric qualification

Job description

Job Description

Company Profile: CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Job Title: Lead Fabric Maintenance Technician

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Lead Fabric Maintenance Technician to join the team located in London.

Role Summary: Positively respond to both our internal and external customers through effective communication and personal accessibility. Understand and deliver customer needs while building effective relationships. Be an ambassador of the CBRE values and behaviours.

Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times. Actively participate in a diverse and effective team by attending all team meetings and engaging in discussions.

Ensure compliance with all company policies and procedures, as well as client site policies, procedures, and working arrangements, including active participation in a safe working environment. Manage the supply chain, ensuring compliance with contractual commitments, QHSE processes, and site operating procedures. Complete feedback on My Supplier, obtain supplier quotations, gain client approval, and instruct suppliers to commence works, following the approved procedures.

Ensure subcontractor visits are booked and completed by their due date, and remedial actions are quoted to the client and completed. Keep the COSHH inventory for materials up to date, ensure current copies of all Risk Assessments and MSDS are available on-site, signed, and understood by the team. Ensure the on-site team and subcontractors have the necessary training and competencies, booking any required training in a timely manner.

Support recruitment for vacancies within the Fabric team and provide feedback for performance reviews. Understand the contract and specific requirements, including visitor booking, escorting, change requests for IT-controlled areas, and contractor parking. Drive continuous improvement by understanding business needs and encouraging innovation and best practices within the team.

Experience Required:

• Education: A trade-related qualification such as Carpentry, Electrical, or Plumbing.
• Skills/Training: Awareness of Health & Safety obligations in Facilities Management; Knowledge of building services; Recognized building fabric qualification.
• Experience: Working in Corporate and Industrial Facilities Maintenance environments; Reactive and planned fabric maintenance.

Aptitudes:

• Strong customer focus and commitment to continuous improvement.
• Excellent verbal and basic written communication skills.
• Self-motivated, systematic, able to work in a team, take initiative, and work independently.