Lead Engineer - Electrical

Platform Housing Group; Birmingham; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company van and fuel card

Pension up to 12%

25 days annual leave + option to buy 5

Medicash health benefits

Overtime and out-of-hours payments

Ongoing learning & development

Job summary

Platform Property Care in Birmingham is seeking a Lead Engineer – Electrical to balance hands-on electrical work with people leadership. You will guide teams, coach apprentices and promote best practice while delivering reliable domestic electrical services.

The role emphasizes 70–80% field work and 20–30% coaching, audits and standards development, with emphasis on safety and customer outcomes. A UK driving licence is essential and DBS check required.

Qualifications

• Electrical apprenticeship completed or NVQ Level 3 with City & Guilds Level 3.
• City & Guilds 2391 or equivalent for Inspection/Testing.
• AM2 and 18th Edition regulation knowledge.
• JIB Approved Electrician card desirable.

Responsibilities

• Carry out electrical repairs, testing, inspection and maintenance in homes and communal areas.
• Manage jobs from inspection to completion with excellent customer service.
• Coach, mentor and develop colleagues and apprentices.
• Sign off colleagues against our multi-skill framework and support EPAs.
• Promote consistent trade standards and best practice across Platform Property Care.
• Support trade training with Learning & Development teams.
• Conduct trade audits and quality assessments to ensure compliance.
• Act as technical escalation point for trade-related queries.
• Monitor industry developments and safety regulations to improve service delivery.

Skills

Team leadership

Coaching

Customer service

Health and safety

Education

NVQ Level 3 Electrical Installation

City & Guilds Level 3 in Electrical Installation, Commissioning and Certification

Job description

Are you an Approved Electrician who takes pride in delivering a high-quality electrical service, repairs and maintenance and supporting others to succeed?

At Platform Property Care, we're looking for a Lead Engineer – Electrical to join our team in Birmingham. This is an exciting opportunity for an experienced Approved Electrician looking to combine technical expertise with a wider leadership role, helping to shape standards and support the development of our trade workforce.

Acting as the technical lead for electrical services, you'll spend around 70-80% of your time carrying out repairs, installations and testing work, with the remainder focused on coaching colleagues, supporting apprentices and promoting best practice across our Property Care teams. You'll play an important role in maintaining compliance, improving quality and enhancing customer outcomes.

What could you be doing?

You'll help ensure our customers receive a reliable, high-quality electrical service while providing technical guidance and support across our Property Care teams.

As a Lead Engineer - Electrical, You Will

• Carry out a wide range of electrical repairs, testing, inspection and maintenance work within customers' homes and communal areas.
• Manage jobs from inspection through to completion, ensuring excellent customer service throughout.
• Support colleagues through coaching, mentoring and skills development.
• Assess and sign off colleagues against our multi-skill framework and support apprentices through their End Point Assessments (EPA).
• Promote consistent trade standards and best practice across Platform Property Care.
• Work alongside Learning & Development teams to support trade training and upskilling initiatives.
• Conduct trade audits, reviews and quality assessments to ensure compliance and high standards.
• Act as a technical expert and escalation point for trade-related queries.
• Monitor industry developments, legislation and emerging technologies to support continuous improvement and enhance service delivery.

No two days are the same. This varied role offers the opportunity to influence technical standards, support colleague development and make a lasting impact on the services we provide to our customers.

Who are we looking for?

You'll be a highly motivated and customer-focused professional who takes pride in delivering quality workmanship and supporting others to succeed.

You Will Be

• A strong team player with a positive, can-do attitude.
• Comfortable working independently and taking ownership of your workload.
• Passionate about developing others and sharing your knowledge.
• Organised and focused on delivering right-first-time outcomes.
• Able to communicate effectively with customers, colleagues and apprentices.
• Committed to maintaining excellent health and safety standards.

Some Things We Need From You

• Completed an Electrical apprenticeship or hold an NVQ Level 3 and City & Guilds Level 3 in Electrical Installation, Commissioning and Certification.
• City & Guilds 2391, or equivalent qualification in Inspection and Testing.
• AM2
• 18th Edition regulation
• Additional trade qualifications.
• Unvented Hot Water qualification would be an advantage.
• JIB Approved Electrician card (desirable).
• Sound experience in delivering a range of electrical works and services in a domestic setting
• Strong knowledge of health and safety requirements.
• Experience of recording accurate job and repair information using mobile devices.
• Good IT and digital skills
• The ability to coach, support and develop colleagues.
• A commitment to delivering excellent customer service.
• Experience working within social housing, a local authority or housing association.
• Previous coaching, mentoring or assessor experience.
• A full valid driving licence is essential as this is a mobile role.
• As you will be working within customers' homes this role requires a DBS check.
• This role is for a team covering Birmingham. Ideally you will only have a maximum of an hour's commute to this area.

Working for Platform Property Care, you will benefit from

• Competitive salary of £45,100 plus opportunities for overtime and out-of-hours payments.
• 25 days annual leave, with the option to purchase up to 5 additional days.
• Pension scheme with employer contributions of up to 12% (inclusive of life assurance).
• Company van and fuel card for business use.
• Mobile phone, tablet, and lone worker device.
• Access to healthcare and wellbeing benefits through Medicash.
• Ongoing learning and development opportunities.
• The chance to play a key role in shaping trade excellence across our Property Care teams.

Why apply?

This is an excellent opportunity for an experienced Approved Electrician looking to take the next step in their career. As a Lead Engineer - Electrical, you'll have the opportunity to use your expertise to influence how we deliver electrical services, support the next generation of trade professionals and help shape best practice across the business.

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. We value the contribution our colleagues make and are committed to developing a highly skilled and engaged workforce that delivers excellent services for our customers.

This role is mobile, so it is essential that you hold a valid UK driving licence. Unfortunately, we cannot progress applications from candidates who do not hold this.