Lead Engineer - Carpentry

Part Of Platform Housing Group; Worcester; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Pension up to 12%

Company van and fuel card

Job summary

Platform Property Care in Worcestershire is hiring a Lead Engineer - Carpentry to deliver high‑quality repairs in customers’ homes and communal areas. You’ll lead on carpentry tasks, manage jobs from inspection to completion, coach colleagues, and promote best practice across the team.

The role is mobile, requires a full UK driving licence and a DBS check, and offers a competitive salary (£41,800), 25 days’ annual leave, a pension scheme, and a company van with a fuel card.

Qualifications

• NVQ Level 2, City & Guilds Level 2, or equivalent qualification in Carpentry.
• Significant experience working as a Carpenter within the building trade.
• Experience working within occupied domestic properties.
• DBS check is required.
• Full valid driving licence is essential as this is a mobile role.

Responsibilities

• Carry out a wide range of carpentry repairs and maintenance work within customers' homes and communal areas.
• Manage jobs from inspection through to completion, ensuring excellent customer service throughout.
• Support colleagues through coaching, mentoring, and skills development.
• Assess and sign off colleagues against our multi-skill framework and support apprentices through their End Point Assessments (EPA).
• Promote consistent trade standards and best practice across Platform Property Care.
• Work alongside Learning & Development teams to support trade training and upskilling initiatives.
• Conduct trade audits, reviews, and quality assessments to ensure compliance and high standards.
• Act as a technical expert and escalation point for trade-related queries.
• Identify opportunities for continuous improvement and help shape future ways of working.

Skills

Coaching & mentoring

Customer service

Communication

Education

NVQ Level 2/City & Guilds Level 2 in Carpentry

Job description

Are you a highly skilled Carpenter who takes pride in delivering excellent repairs and maintenance and supporting others to succeed? At Platform Property Care, we're looking for a Lead Engineer - Carpentry to join our team in Worcestershire. This is an exciting opportunity for an experienced multi skilled Carpenter to combine hands-on trade expertise supporting colleagues, driving quality standards and helping improve our service delivery.

Acting as the subject matter expert for carpentry, you'll spend around 70-80% of your time delivering repairs and maintenance work, while dedicating the remainder to coaching colleagues, assessing competence, supporting apprentices, and promoting best practice across our Property Care teams.

What could you be doing?

You'll be ensuring our customers' homes are maintained and repaired to a high standard while also helping to drive consistency, quality, and best practice across our Property Care teams.

As a Lead Engineer - Carpentry, you will:

• Carry out a wide range of carpentry repairs and maintenance work within customers' homes and communal areas.
• Manage jobs from inspection through to completion, ensuring excellent customer service throughout.
• Support colleagues through coaching, mentoring, and skills development.
• Assess and sign off colleagues against our multi-skill framework and support apprentices through their End Point Assessments (EPA).
• Promote consistent trade standards and best practice across Platform Property Care.
• Work alongside Learning & Development teams to support trade training and upskilling initiatives.
• Conduct trade audits, reviews, and quality assessments to ensure compliance and high standards.
• Act as a technical expert and escalation point for trade-related queries.
• Identify opportunities for continuous improvement and help shape future ways of working.

No two days are the same. It's a challenging and rewarding role that offers the opportunity to combine practical trade expertise with developing others and improving services for our customers.

You'll be a highly motivated and customer-focused professional who takes pride in delivering quality workmanship and supporting others to succeed.

You will be:

• A strong team player with a positive, can-do attitude.
• Comfortable working independently and taking ownership of your workload.
• Passionate about developing others and sharing your knowledge.
• Organised and focused on delivering right-first-time outcomes.
• Able to communicate effectively with customers, colleagues, and apprentices.
• Committed to maintaining excellent health and safety standards.

Some things we need from you:

• NVQ Level 2, City & Guilds Level 2, or equivalent qualification in Carpentry.
• Additional Trade qualifications
• Significant experience working as a Carpenter within the building trade.
• Experience working within occupied domestic properties.
• Strong knowledge of health and safety requirements.
• Experience of recording accurate job and repair information using mobile devices.
• Good IT and digital skills
• The ability to coach, support and develop colleagues.
• A commitment to delivering excellent customer service.
• Experience working within social housing, a local authority or housing association.
• Previous coaching, mentoring, or assessor experience.
• A full valid driving licence is essential as this is a mobile role.
• As you will be working within Customers' homes this role requires a DBS check.

This is an excellent opportunity for an experienced multi-skilled Carpenter looking to take the next step in their career. As a Lead Engineer - Carpentry, you'll play a key role in driving technical excellence, developing colleagues, improving service quality, and delivering outstanding outcomes for customers.

This role is mobile, so it is essential that you hold a valid UK driving licence. Unfortunately, you cannot progress applications from candidates who do not hold this.

This role is for a team covering Worcestershire. Ideally you will only have a maximum of an hour's commute to this area.

Working for Platform Property Care, you will benefit from

• Competitive salary of £41,800 plus opportunities for overtime and out-of-hours payments.
• 25 days annual leave, with the option to purchase up to 5 additional days.
• Pension scheme with employer contributions of up to 12% (inclusive of life assurance).
• Company van and fuel card for business use.