Lead, Digital Financing Experiences – Europe

Ford Credit; Dunton; On-site; GBP 85,000 - 110,000; Full time

Job summary

Ford Credit in the United Kingdom seeks a Senior Product Manager to own core digital financing journeys across European markets. You will collaborate with engineering, design, data, and operations to turn challenging problems into clear roadmaps and product strategies that streamline the customer journey from purchase to ownership and end-of-contract renewals.

You will partner with cross-functional teams to launch high-quality financing experiences, track post-launch performance with data, and

Responsibilities

• Translate business strategy and customer insight into clearly framed product opportunities for your team
• Lead end-to-end digital experiences spanning vehicle purchase, ownership, and end-of-contract renewals
• Own and prioritise the product roadmap for your area to ensure continuous focus on high-impact outcomes
• Partner across cross-functional teams to deliver high-quality launches that elevate car financing for Ford Credit and the market
• Continuously evaluate post-launch performance, using data to verify you’ve solved the intended customer problem and iterate accordingly
• Align with senior product leadership across Ford Credit to ensure local execution powers the broader overarching vision
• Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable direction
• Champion of the customer – integrating user journeys, data, and insight into decision-making to drive experience and engagement
• Opportunity hunter – initiating discovery, building evidence, fighting constructively for resource, and showing the high initiative, ownership, and drive needed to unblock delivery and keep work moving
• Grounded in evidence – using research and data to challenge assumptions, pivoting when facts demand it, and communicating difficult realities without spin
• Team multiplier – building stronger, more capable teams through leadership, rather than solely relying on individual contribution
• Clear communicator – articulating product vision, inspiring creative problem-solving, and building alignment across matrixed teams

Job description

Ford Credit in the United Kingdom seeks a Senior Product Manager to own core digital financing journeys across European markets. You will collaborate with engineering, design, data, and operations to turn challenging problems into clear roadmaps and product strategies that streamline the customer journey from purchase to ownership and end-of-contract renewals.

You will partner with cross-functional teams to launch high-quality financing experiences, track post-launch performance with data, and