Lead Delivery Manager (P-4235849213)

Reed Talent Solutions; Bedford; Sur place; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Reed Talent Solutions is seeking a Lead Delivery Manager for the Pension Data Platform (PDP) in Bedford. You will lead end-to-end delivery, coordinating technical teams, suppliers and policy requirements to ensure the live service is safe, stable and responsive as it scales.

You will oversee change governance, risk management and production readiness, embedding release controls and ensuring alignment with regulatory and governance requirements.

Qualifications

• Complex delivery experience, ideally in regulated or public sector environments.
• Experience delivering across multiple suppliers and internal teams.
• Delivery leadership, guiding delivery managers, technical teams, or programme functions.
• Build-to-live: transitioning services from delivery into live, high-availability environments.

Responsabilités

• End-to-End Delivery Leadership: Own delivery of platform changes and releases; ensure plans are realistic and sequenced to milestones.
• Multi-Supplier Delivery Management: lead delivery across a complex supplier landscape and coordinate with partners.
• Transition and Change Management: design delivery with live service in mind; land changes safely in production.
• Risk, Issues, and Assurance: identify and actively manage delivery risks, issues, dependencies; report progress and trade-offs.
• Delivery Planning and Governance: establish delivery plans and roadmaps; drive disciplined governance and decision support.

Connaissances

Grip and pace

Clarity

Stakeholder management

Judgement under pressure

Description du poste

Lead Delivery Manager (P-4235849213)

Company: Reed Talent Solutions

Salary: Not specified

Hours: Full-time

Location: Bedford, MK40 1SU

Job type: Permanent

Posting date: 20 Oct 2026

Closing date: 19 Nov 2026

Summary

This is a business-led leadership role, supporting the Service Owner, and focused on bringing together service operations, policy, governance, suppliers and technical teams to ensure the service is safe, resilient and well-managed as it moves into and through live operation.

The role is accountable for the safe, stable and effective operation of the service, and responsible for maintaining grip across change, readiness and performance, ensuring that business priorities are translated into clear, coordinated activity across the ecosystem.

You will provide oversight of how change is planned, governed and landed, making sure the right people are aligned, the right decisions are taken at the right time, and the service remains stable and responsive as it evolves.

Success in this role will depend on judgement, coordination and leadership across organisational boundaries, with a strong focus on service outcomes, accountability and operational confidence.

The role

About the Pension Data Platform (PDP)

Pensions dashboards will allow people to see all their pension information securely, online, and in one place.

The Pension Data Platform (PDP), delivered by MaPS, is the infrastructure that makes this possible—connecting thousands of pension providers to dashboards through a secure, high-scale ecosystem. As the platform moves from build into live service, the focus is shifting from delivery at pace to delivery with resilience, quality, and control.

Role Purpose

The Lead Delivery Manager is responsible for getting things delivered: reliably, at pace, and in a way that stands up in a live, regulated environment.

This role sits at the centre of the build-to-run transition. You will lead the end-to-end delivery of platform changes and capabilities, ensuring that technical teams, suppliers, policy requirements, and operational needs are aligned and moving together.

You are responsible for turning strategy and policy into working services, managing delivery risk, and ensuring the platform evolves safely and predictably as it scales.

You will be responsible for turning strategy, policy, and technical design into working services, ensuring delivery is sequenced, controlled, and aligned across a complex, multi-supplier ecosystem.

You will act as the central point of integration across teams and partners, ensuring that delivery is coherent, risks are actively managed, and changes land effectively into the live service.

Key accountabilities

Key Responsibilities

End-to-End Delivery Leadership

• Own delivery of platform changes and releases across the PDP ecosystem
• Ensure delivery plans are realistic, sequenced, and aligned to key milestones (including industry readiness)
• Manage dependencies across teams, suppliers, regulators, and industry partners

Multi-Supplier Delivery Management

• Lead delivery across a complex supplier landscape, holding partners to account for outcomes
• Act as the integration point between technical delivery teams and the wider programme
• Ensure delivery is joined up across infrastructure, product, policy, and onboarding

Transition and Change Management

• Ensure all delivery is designed with live service in mind, including operability, supportability, and resilience
• Work closely with Service Operations to land changes safely into the live environment
• Embed release governance, change control, and readiness checkpoints

Risk, Issues, and Assurance

• Identify and actively manage delivery risks, issues, and dependencies
• Ensure delivery is aligned with assurance requirements (e.g. DWP, internal governance, programme controls)
• Provide clear, honest reporting on progress, risks, and trade-offs

Delivery Planning and Governance

• Establish and maintain delivery plans and roadmaps aligned to strategic priorities
• Drive disciplined delivery governance, including sprint/release planning and tracking
• Support decision-making by surfacing choices early and clearly

Skills & experience

Essential Experience

• Complex Delivery: Proven track record delivering large-scale digital programmes, ideally in regulated or public sector environments
• Multi-Supplier Environments: Experience managing delivery across multiple suppliers and internal teams
• Delivery Leadership: Strong experience leading delivery managers, technical teams, or programme delivery functions
• Build to Live: Experience transitioning services from delivery into live, high-availability environments

Essential Skills

• Grip and pace: Able to create momentum while maintaining control and discipline
• Clarity: Can cut through complexity and bring structure to ambiguous delivery challenges
• Stakeholder management: Confident operating with senior stakeholders across government, regulators, and industry
• Judgement under pressure: Makes sound decisions in fast-moving or uncertain environments

RACI Accountability Summary

Activity / Responsibility

Accountability

End-to-End Delivery of Platform Changes

Responsible (R)

Delivery Planning & Roadmap Execution

Responsible (R)

Multi-Supplier Delivery Coordination

Responsible (R)

Risk & Issue Management (Delivery)

Responsible (R)

Release & Change Governance

Responsible (R)

Strategic Roadmap Definition

Consulted (C)

Operational Service Management

Consulted (C)

Policy & Regulatory Alignment

Consulted (C)

Proud member of the Disability Confident employer scheme

Other

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