Lead Data Scientist - 12 month FTC

Holland America Group; Southampton; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Lead Data Scientist to join their Insight and Data Science team. This role focuses on enhancing the guest experience through advanced data analysis and modeling. You'll bridge the gap between scientific outputs and business applications, working closely with consumer research experts. The position offers a dynamic environment where your analytical skills will directly influence strategic decisions. With a commitment to employee wellbeing, the company offers a comprehensive benefits package, including a generous leave policy and health insurance. If you're ready to lead a team and make a significant impact, this opportunity is for you.

Benefits

Employee Discounted Cruising

Annual Bonus

Car Allowance

Minimum 25 Days Leave

Contributory Pension Scheme

Private Medical Insurance

Life Assurance

Employee Assistance Programs

Employee Shares Plan

Cycle to Work Scheme

Qualifications

• Strong analytical and statistical skills with experience in data manipulation.
• Excellent communication skills to convey complex ideas to non-technical stakeholders.

Responsibilities

• Drive commercial decision making through advanced analysis of guest data.
• Design and communicate statistical analyses to influence business decisions.

Skills

Python

Statistical Analysis

Data Manipulation

Communication Skills

Consultation Skills

Education

Degree in Operations Research

Degree in Applied Statistics

Degree in Applied Math

Job description

Job Description

Carnival UK is in search of a Lead Data Scientist to join our Insight and Data Science team, to drive commercial decision making from advanced analysis and modelling of guest data on a 12-month fixed term basis. You will be working on a diverse set of data from purchase transactions, guest profiling, guest feedback surveys, and other relevant data ethically obtained.

This role will focus predominantly on the guest experience, bridging the gap between scientific outputs and business applications. You will work with in-house consumer research experts to design advanced statistical analyses and communicate outputs clearly to non-technical stakeholders to influence business decisions. You should have the commercial and entrepreneurial aptitude to apply data science techniques to business challenges in innovative and action-oriented ways.

Typical questions might include (but are not limited to):

• What drives the most holiday enjoyment so we can focus our efforts appropriately?
• How can we use historical data relating to ship refit investment and guest feedback to identify the most impactful areas to invest in the future?
• How are employee and guest satisfaction related, and where should we focus on improving our employee experience to enhance the guest experience?

Insight and Data Science is a central team guiding stakeholders across all areas of P&O Cruises and Cunard holidays, including ship deployment, entertainment, food & beverage, retail, fuel/decarbonisation, branding, media and marketing, consumer messaging, customer experience, and sales channels.

This role will have one direct report.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position on a fixed-term basis, with hybrid work including up to two days from home.

Requirements: Your Expertise and Leadership

• Degree in a quantitative discipline such as Operations Research, Applied Statistics, Applied Math, or a related field
• Strong consultation, interpretation, and communication skills, able to create compelling outputs and convey complex ideas to non-technical stakeholders
• Very strong analytical, statistical, and modelling skills, with experience manipulating data from disparate systems
• Demonstrable experience within Python
• A background working with survey data, especially customer feedback and Net Promoter Score data, is desirable but not essential

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• Car allowance
• Minimum 25 days leave, bank holiday allowance, and holiday trading scheme
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Employee Assistance and Wellbeing programmes
• Employee Shares Plan
• Electric Car and Cycle to Work schemes

Ready to Lead?

If guiding an Insight and Data Science team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.

#LI-Hybrid

#Job Functions: Research; Strategy / Planning; Finance

#LI-JW1

About Us

Holidays are one of life's greatest pleasures. Having the chance to relax, escape, and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering joy, adventure, and lifelong memories to millions for over 350 years. In a global holiday market where cruising is just beginning to grow, we have the opportunity to reach many more people.

Our diverse yet tight-knit teams share high standards, heartfelt values, and a passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and each other, supporting safe, sustainable, and compliant operations while celebrating diversity, equity, and inclusion.

Through delivering extraordinary travel experiences and fostering our distinctive culture, we aim to become Travel's Employer of Choice.