Lead Data Analyst - FinCrime Operations

Wise; Greater London; On-site; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Diverse and inclusive work environment

Opportunity to influence team direction

Learning from a global network of professionals

Job summary

A global technology company is seeking a Lead Data Analyst passionate about driving data-driven decisions to optimize operations. In this role, you will support the operations leadership by providing critical information, implementing performance tracking frameworks, and enhancing the customer experience through insightful analysis. You’ll work closely with a diverse team of professionals, enabling impactful decision-making to help shape the future of money management. Join us to make a positive change and create real value from complex datasets.

Qualifications

• Experience in data analysis and supporting operations teams.
• Ability to track performance and identify optimization opportunities.
• Strong collaboration skills with teams including product managers and engineers.

Responsibilities

• Support the Operations leadership with critical information.
• Lead on implementing Operations KPI tree.
• Provide in-depth analysis on operation metrics.

Skills

Data analysis

Collaboration

KPI implementation

Performance tracking

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

We’re looking for an Lead Data Analyst who is passionate about our mission of Money Without Borders to partner with our operational teams to help drive data-driven decisions that would support our fast-growing product through scaling and optimising the team.

As an Lead Data Analyst, you'll be driving our analytics efforts in our operations teams, who do everything from support our customers when they need help, to screening for criminal activity, to verifying customer identities at scale.

Most importantly, you’ll collaborate closely with your operational leads, product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission!

This is an IC3 role. For more information on our Analytics Career Map and levelling structure, click here.

About The Squad

The squad’s mission - To deliver a seamless experience that minimises effort and scales globally. We believe this will help Wise get to mission zero.

Your Mission

Maximise the impact of your team by helping them make the best decisions for our customers, using analytics.

You’ll Own The Challenge Of

• Supporting the Operations leadership by providing critical information to assess the health of Operations
• Size, track performance and identify optimisation opportunities for key strategic initiatives.
• Lead on implementing Operations KPI tree and operation teams target setting framework in pipelines and reporting.
• Working on providing in-depth analysis on operation metrics while measuring the corresponding impact on our customers.

This Role Will Give You The Opportunity To

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money
• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!
• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.