Lead Customs Clearance Specialist

Customs Support Group; Felixstowe; On-site; GBP 30,000 - 45,000; Full time

Job summary

Customs Support Group in Felixstowe is seeking a Team Leader to manage the data processing team and ensure smooth clearance of import shipments. You will lead by example, uphold company policies, and mentor team members.

The ideal candidate has a minimum of 2 years of experience, proficiency in customs-related software, and strong communication skills. This position offers career growth with a stable, evolving organization.

Qualifications

• 2+ years of experience in a relevant role.
• Proficiency in customs software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Responsibilities

• Lead the data processing team and ensure timely clearance of import shipments.
• Manage client calls and resolve issues promptly.
• Conduct regular team meetings and performance appraisals.

Skills

Strong communication skills

Numeracy and literacy

Organizational abilities

Detail-oriented

Customer-focused mindset

Education

Relevant industry qualifications

Tools

ASM Sequoia software

Microsoft Office Suite

Job description

Customs Support Group in Felixstowe is seeking a Team Leader to manage the data processing team and ensure smooth clearance of import shipments. You will lead by example, uphold company policies, and mentor team members.

The ideal candidate has a minimum of 2 years of experience, proficiency in customs-related software, and strong communication skills. This position offers career growth with a stable, evolving organization.