Lead Customer Engineer, AI Infrastructure and Modernisation, UKI

Google LLC; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Google Cloud UKI is seeking a Lead Customer Engineer to own the technical relationship with platform teams, engineers and CTOs, leading AI infrastructure opportunity design and modernization in London and Manchester.

You will articulate complex AI workloads on Kubernetes/GKE, collaborate with product and engineering, build demos and proofs‑of‑concept, and help customers adopt scalable, secure cloud solutions while advancing enterprise partnerships.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with AI accelerators (TPUs, GPUs) and the frameworks and serving stacks that run on them (e.g. PyTorch, JAX, vLLM, Ray).

Responsibilities

• Own the technical side of AI infrastructure opportunities in UKI: qualify the workload, design and size the architecture, prove it, and stay close through to ramp.
• Help customers choose between, and get the most out of, TPUs and GPUs on GKE and Compute Engine, including scheduling, capacity and consumption options (reservations, Dynamic Workload Scheduler, Spot) and the serving stack on top.
• Guide customers through assessments of their existing environments and produce a prioritised roadmap for modernisation and migration to Google Cloud.
• Work directly with product management and engineering to get customer blockers removed, and bring field evidence into roadmap conversations.
• Build and run demos, workshops and proofs‑of‑concept, using agentic tooling as a matter of course, and contribute what you build back as reusable assets for the UKI and SSA field.

Skills

Cloud architecture

Pre-sales

Executive stakeholder communication

AI accelerators (TPUs, GPUs)

Kubernetes

Agentic tooling (Gemini, Antigravity,/

Education

Bachelor's degree or equivalent practical experience

Tools

PyTorch

JAX

vLLM

Ray

GKE

Compute Engine

Gemini

ADK

Job description

Lead Customer Engineer, AI Infrastructure and Modernisation, UKI

Share Lead Customer Engineer, AI Infrastructure and Modernisation, UKI

Google London, UK ; Manchester, UK

X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Manchester, UK.

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with AI accelerators (TPUs, GPUs) and the frameworks and serving stacks that run on them (e.g. PyTorch, JAX, vLLM, Ray).

Preferred qualifications:

• Experience designing, sizing and operating training or inference environments at scale: accelerator selection, cluster topology, storage and networking for AI workloads, and capacity planning.
• Experience running AI workloads on Kubernetes, including scheduling, autoscaling, node pool, compute class design, inference gateways and multi-host serving.
• Experience using agentic tools (Gemini, Antigravity, ADK or equivalents) in day-to-day engineering.
• Experience with security, identity and networking fundamentals on a hyperscaler: encryption, IAM, VPCs, load balancing, firewalls.
• Experience building and maintaining customer relationships.
• Knowledge of enterprise infrastructure modernisation, including VMware estates, backup and disaster recovery, and the realities of moving long-lived systems to cloud.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud United Kingdom and Ireland (UKI) Platform Practice helps customers design, build and run what's next for their business on Google Cloud. We cover the full stack from infrastructure to applications, and working with everyone from developers and start-ups to large enterprises, educational institutions and government. Customers who’ve chosen Google Cloud want to know which machines and accelerators fit their workloads, how to run them well, and how to keep them busy. Migration and modernisation remain a large part of the job; AI infrastructure is where the hard questions land. You will own the technical relationship with platform teams, engineers and CTOs: some days white-boarding multi-host inference on GKE, some days telling a customer, politely, that their plan won’t work and showing one that will. Customer Engineering at Google expects fluency in agentic development: you build with Gemini, Antigravity and the Agent Development Kit (ADK). If you haven’t done this yet, you will need to want to. Much of the job is storytelling: making the complicated clear to whoever decides.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Own the technical side of AI infrastructure opportunities in UKI: qualify the workload, design and size the architecture, prove it, and stay close through to ramp.
• Help customers choose between, and get the most out of, TPUs and GPUs on GKE and Compute Engine, including scheduling, capacity and consumption options (reservations, Dynamic Workload Scheduler, Spot) and the serving stack on top.
• Guide customers through assessments of their existing environments and produce a prioritised roadmap for modernisation and migration to Google Cloud.
• Work directly with product management and engineering to get customer blockers removed, and bring field evidence into roadmap conversations.
• Build and run demos, workshops and proofs‑of‑concept, using agentic tooling as a matter of course, and contribute what you build back as reusable assets for the UKI and SSA field.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.