Customer Engineer, UK/IE Startups

Google LLC; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Google Cloud is recruiting a Customer Engineer for the UK/IE Startups & Scaleups Growth team. You will lead high-impact technical engagements with scaling startups, helping founders and developers accelerate product delivery on Google Cloud.

Responsibilities include delivering workshops, shaping architectural designs, and guiding AI workloads with Gemini and partner models, while building trusted advisor relationships across engineering teams.

Qualifications

• Bachelor's degree in CS, Engineering, or related field or equivalent experience.
• 10+ years in a customer-facing technical role in cloud computing.
• Experience designing, architecting and deploying cloud-native apps and data pipelines.

Responsibilities

• Deliver presentations, product demos, and technical workshops at events and accelerators.
• Build trusted-advisor relationships with startup CTOs, founders and engineers.
• Help customers design and scale data platforms using BigQuery, streaming and vector databases.
• Guide on Generative AI workloads, LLMs, RAG systems and AI workflows with Gemini and partner ecosystems.
• Collaborate with Sales to qualify opportunities and design secure, scalable cloud architectures.

Skills

Cloud-native design

Kubernetes

Data pipelines

Customer-facing

Startup/advisor experience

Generative AI

Education

Bachelor's degree in CS/Engineering

Tools

GKE

BigQuery

Spark

Kafka

Vertex AI Vector Search

LangChain

LlamaIndex

Job description

Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.

• 10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry.
• Experience designing, architecting, and deploying cloud-native applications, containerized environments (Kubernetes/GKE), and modern data pipelines.

Preferred qualifications:

• Experience working directly within or as a technical advisor to high-growth, venture-backed startups or scaleups.
• Background as a CTO, lead architect, or head of engineering at a startup, or equivalent experience navigating fast-paced startup lifecycles.
• Strong understanding of modern data warehouse architectures, real-time analytics, and data governance (e.g., BigQuery, Spark, Kafka).
• Deep technical expertise in Generative AI development (e.g., prompt engineering, model tuning, vector databases like Vertex AI Vector Search, and AI frameworks like LangChain or LlamaIndex).
• Active participation in the startup and AI ecosystem, with a track record of public speaking, technical writing, or community contribution.

About the job

As a Customer Engineer in the UK/IE Startups & Scaleups Growth team, you will lead high-impact technical engagements with rapidly scaling, high-potential startups and VC-backed businesses. You will help startup founders, CTOs, and developers scale their products on Google Cloud. You will act as a trusted advisor, helping to accelerate their product delivery, optimize their technical architecture, and drive strategic business outcomes.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Deliver compelling presentations, product demonstrations, and technical workshops at Google events, accelerator programs (e.g., Plug n Play, local startup hubs), and industry conferences.
• Build and nurture strong, trusted-advisor relationships with startup CTOs, founders, lead architects, and engineering teams.
• Help customers design and scale modern data platforms using BigQuery, real-time streaming, and vector databases as the core foundation for their application logic and AI capabilities.
• Guide startups on implementing advanced AI workloads, including Generative AI, Large Language Models (LLMs), RAG systems, and agentic workflows, utilizing both first-party (Gemini) and partner model ecosystems (e.g., Anthropic).
• Partner with the Sales team to qualify opportunities, address technical objections, and design secure, scalable, and cost-effective cloud architectures.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.