Lead Costs Negotiator & Supervisor - Complex Injury

Keoghs; Bolton; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday per year

Private medical insurance

Wellbeing programs

Pension contributions

Job summary

Keoghs in Bolton seeks an experienced Costs Negotiator to drive settlement of costs on Complex Injury claims. You will review cases, set initial costs strategies, and negotiate with opponents while maintaining strong client liaison.

The role involves supervising 2–3 junior negotiators, understanding the fixed costs regime, and delivering against SLAs and KPIs with a commercial mindset.

Qualifications

• 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload.
• Degree and/or LPC and/or ALCD
• Previous experience of client liaison - taking instructions and providing advice both verbally and in writing
• Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies.
• Good telephone negotiation skills
• An understanding of current cost case law and insurance litigation practice and process.
• Ability to use own initiative and make decisions
• Ability to plan and prioritise workloads and to remain calm under pressure
• Excellent listening and verbal communication skills
• Ability to act as part of a team
• Proficient IT skills in Microsoft packages

Responsibilities

• Proactively reviewing cases to formulate an initial costs strategy and settlement parameters
• Preparing points of dispute and considering replies
• Identifying and documenting strengths and weaknesses of own case and opponent’s costs claimed
• Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs
• Updating reports to clients of progress made in resolving costs claimed
• Dealing with correspondence and telephone calls within SLAs
• Undertaking periodic reviews of files in line with client requirements
• Settlement of costs within agreed negotiation parameters
• Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person.
• Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy
• Supervising and mentoring of juniors handling FRC cases, supporting their technical competency to ensure progression through the Costs Team’s Competency Framework to enable them to gain handling authorities
• Delivery of agreed performance targets; Keoghs quality standards; and client’s SLAs, KPIs and MI requirements
• Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives
• To ensure compliance with the SRA Standards & Regulations

Skills

Costs negotiation

Client liaison

Telephone negotiation

Teamwork

IT skills

Education

Degree and/or LPC/ALCD

Tools

Microsoft Office

Job description

Keoghs in Bolton seeks an experienced Costs Negotiator to drive settlement of costs on Complex Injury claims. You will review cases, set initial costs strategies, and negotiate with opponents while maintaining strong client liaison.

The role involves supervising 2–3 junior negotiators, understanding the fixed costs regime, and delivering against SLAs and KPIs with a commercial mindset.