Lead Community Host - St Ambrose College - Altrincham, Greater Manchester. Job in Altrincham Ed[...]

Vivify Venues; Altrincham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Vivify Venues is seeking a Lead Community Host to enhance community engagement at St Ambrose College. This role involves leading a team, ensuring facilities are ready for hirers, and providing excellent service. Ideal candidates will be organized, outgoing, and passionate about making a difference in their community.

Qualifications

• Outgoing personality with a positive mindset.
• Capable of supporting and guiding across multiple sites.
• Willing to participate in learning and development opportunities.

Responsibilities

• Deliver a world-class experience for community hirers.
• Manage shifts and rotas in the short and long term.
• Conduct unannounced audits at various sites.

Skills

Communication

Organization

Leadership

Flexibility

Job description

Lead Community Host - St Ambrose College - Altrincham, Greater Manchester

Who Are Vivify?

We believe nothing is more important than people's health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together, and help schools generate much-needed revenue.

We PRIDE ourselves on minimizing the hassle for schools to let out their sports and leisure facilities, and our Community Hosts are PASSIONATE about providing excellent service to groups who hire those facilities.

Job Purpose

To lead by example by providing guidance, support, and motivation to Community Hosts, along with welcoming Hirers into the schools' facilities, ensuring all facilities are opened and set up on time for each group to enjoy their visits.

Report to: Regional Operations Manager

Role and Responsibilities:

1. Deliver a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.
2. Support the Regional Operations Manager with onsite training of new starters.
3. Lead a team to complete training modules, enhancing understanding and knowledge of roles, such as manual handling, safeguarding, and fire safety.
4. Drive consistency and standards of health and safety checks throughout shifts, maintaining high standards of the school, ground, and environment.
5. Undertake light cleaning duties to ensure the school's premises are left as found.
6. Unlock and lock the school, ensuring site security and safety.
7. Manage shifts and rotas in the short and long term.
8. Behave positively within a team, especially when shifts need to be covered at short notice.
9. Conduct unannounced audits at various sites.
10. Travel between different sites and cover shifts as needed.
11. Perform other duties to support the school and team as required.

Behaviours and Experience Our Lead Community Host Needs:

1. Outgoing personality with a positive mindset.
2. Organized, capable of supporting and guiding across multiple sites.
3. Willing to participate in learning and development opportunities.
4. Passionate about making a difference in the community.
5. Excellent communicator with staff, stakeholders, and hirers.
6. Flexible to adapt to amended bookings and cover absences.
7. Lead by example in all actions.

Our Lead Community Hosts should:

1. Communicate confidently with hirers.
2. Maintain a professional and positive attitude.
3. Show enthusiasm, energy, and a positive outlook.