Lead Cloud Architect

TN United Kingdom; Reading; On-site; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Cloud Architect to deliver exceptional services to its customers in cloud environments. This role involves building trust-based relationships, leading technical projects, and ensuring that Oracle solutions align with best practices. The ideal candidate will have extensive experience in cloud architecture, strong leadership skills, and a passion for innovation. Join a diverse and collaborative team that values integrity and customer success, and help organizations maximize their investments in cloud technology.

Benefits

Flexible Working Hours

Health Insurance

Professional Development Opportunities

Pension Scheme

Qualifications

• Minimum five years of experience as a Senior/Enterprise Architect.
• Experience with Enterprise Design/Architecture Frameworks such as TOGAF.

Responsibilities

• Assess customer needs to ensure Oracle solutions meet their objectives.
• Lead CSS delivery teams by providing technical governance and guidance.

Skills

Cloud Architecture Design

Technical Leadership

Problem-Solving

Agile Methodologies

Communication Skills

Customer Relationship Management

Education

Bachelor's Degree in Computer Science or related field

TOGAF Certification

Tools

Oracle Cloud Infrastructure (OCI)

DevOps

Automation Tools

Job description

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In Customer Success Services, customer success is our North Star. When organizations choose to partner with us, we work with them across their journey.

Businesses that have turned to Oracle for cloud and application solutions trust Oracle Customer Success Services to help them maximize their investment. For over 20 years, Oracle Customer Success Services has assisted more than 6,000 companies across 100 countries in gaining speed, flexibility, and security features. We collaborate closely with customers to understand their unique business goals and requirements, helping them maximize their investment, minimize risk, and achieve more.

Who are we?

The CSS Advanced Service Engineering (ASE) organization is a global, innovative, open-minded, and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers, helping them to maximize their Oracle Cloud and on-premise investments, innovate faster, and accelerate their business success with solutions across all Oracle Cloud, multi-cloud, and on-premise environments.

Prerequisite:

Please ensure you meet this criteria before applying:

• UK National / British Citizen – candidate must hold a UK Passport.
• UK Resident – candidate must reside in the UK.
• UK Government Security Clearance (this role requires successful obtaining of SC Security Clearance).

Job Description:

We are seeking a Lead Cloud Architect (LCA) responsible for delivering top-tier services to our CSS Customers operating on private and/or public cloud environments. Extensive experience in cloud architecture design and implementation across multiple domains (SaaS, PaaS/Middleware, IaaS/OCI, Database, Security, AI, Multi-cloud) is required, along with the ability to lead projects to completion through collaboration with stakeholders at all levels.

• Build trust-based relationships with clients, acting as a trusted advisor.
• Work with customers to capture business and industry requirements and translate these into technical architectures aligned with Oracle’s best practices and standards.
• Lead CSS’s experienced delivery teams by providing technical governance and guidance.
• Maintain market awareness of competitor technologies and emerging trends.
• Develop knowledge of new technologies and inform CSS teams and customers on adaptation strategies.
• Demonstrate problem-solving skills, accountability, trustworthiness, and the ability to build lasting relationships with team members, other Oracle teams, and customers at various levels, up to CIO or equivalent.
• Collaborate with sales teams to define scope, effort estimates, provide technical guidance, and support high-level project delivery methodologies.

As a CSS Lead Cloud Architect, your responsibilities include:

• Assess and analyze customer needs to ensure Oracle solutions meet their objectives.
• Apply industry and Oracle best practices, product knowledge, and business acumen.
• Serve as the Oracle Solution Delivery authority to facilitate informed customer decisions regarding scope, cost-effectiveness, quality, and reusability.
• Provide technical guidance on Oracle cloud and on-premise solutions to customers and internal teams.
• Ensure smooth handover from implementation to operations, ensuring solutions meet customer requirements for optimal operational performance.
• Maintain Oracle solutions to meet customer demands, whether on-premise, cloud, or hybrid, across various workloads.
• Support business development by identifying and promoting opportunities for Oracle product and service sales.
• Research and communicate advances in Oracle cloud technology to relevant stakeholders to inform strategic decisions.
• Lead and contribute to CSS strategic programs, including innovation initiatives.
• Work closely with CSS teams to ensure the success of mission-critical environments.

Job Requirements, Skills, and Qualifications:

• Minimum five years of experience as a Senior/Enterprise Architect delivering enterprise solutions or transformation programs, preferably in cloud technologies.
• Experience with Enterprise Design/Architecture Frameworks such as TOGAF.
• Proven technical leadership, coaching, and mentoring skills.
• Positive, innovative attitude towards solution design and delivery.
• Agile approach to project and solution design, with experience managing change.
• Fluent in English; additional languages like Spanish, German, French are a plus.
• Leadership experience in large, complex enterprise or service provider environments.
• Strong analytical, problem-solving, and communication skills, capable of engaging with technical and non-technical stakeholders.
• Ability to decompose complex problems and provide suitable assessments and recommendations.
• Eagerness to learn new cloud technologies.
• Positive influence and motivation skills.
• Alignment with company values: Customer First, Collaboration, Innovation, Inspirational Leadership, and Integrity.
• Experience gathering customer requirements and translating them into designs.
• Ability to influence customer roadmaps and lead workshops.
• Act as Technical Design Authority for architecture quality assurance.

Preferred Technical Skills:

• Good knowledge of Oracle's private, hybrid, and public cloud solutions.
• Strong understanding of Oracle Cloud Infrastructure (OCI) services and architecture.
• Knowledge of physical and SDN network technologies.
• Experience with Oracle SaaS, PaaS, IaaS, and Database services.
• Understanding of application landscapes and SaaS solutions.
• Knowledge of open-source cloud technologies.
• Deep understanding of cloud security.
• Familiarity with cloud-native design principles.
• Experience with automation, DevOps, GitOps, AI/ML, and microservices.