Lead Cloud Architect

Oracle; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the technology sector seeks a Lead Cloud Architect to enhance customer success with Oracle solutions. The role involves overseeing cloud architecture and enhancing client relationships. Candidates should possess a minimum of five years in enterprise architecture, demonstrating strong leadership and problem-solving skills in cloud technologies.

Qualifications

• Minimum five years of experience as Senior/Enterprise Architect.
• Experience with Enterprise Design/Architecture Frameworks such as TOGAF.
• Able to influence customer roadmaps and lead workshops.

Responsibilities

• Establish trust-based client relationships as a trusted advisor.
• Lead delivery teams by providing technical governance.
• Collaborate with sales teams to assist with solution delivery.

Skills

Leadership

Cloud Architecture

Problem-Solving

Analytical Skills

Communication

Education

Degree in Computer Science or related field

Tools

OCI

DevOps

Job description

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In Customer Success Services, customer success is our North Star. When organizations choose to partner with us, we work with them across their journey.

Businesses that have turned to Oracle for cloud and application solutions trust Oracle Customer Success Services to help them maximize their investment. For over 20 years, Oracle Customer Success Services has helped more than 6,000 companies across 100 countries gain the speed, flexibility, and security features they require. We work closely with customers to understand their unique business goals and requirements, helping them maximize their investment, minimize risk, and achieve more.

Who are we?

The CSS Advanced Service Engineering (ASE) organization is a global, innovative, open-minded, and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers, helping them maximize their Oracle Cloud and on-premise investments, innovate faster, and accelerate business success with solutions for all Oracle Cloud, multi-cloud, and on-premise environments.

Prerequisite:

Please ensure you meet this criteria before applying:

• UK National / British Citizen – candidate must hold a UK Passport.
• UK Resident – candidate must reside in the UK.
• UK Government Security Clearance (this role is subject to the candidate successfully obtaining SC Security Clearance).

Job Description:

We are looking for a Lead Cloud Architect (LCA) responsible for delivering top-tier services to our CSS Customers running solutions on private and/or public cloud environments. Extensive experience in cloud architecture design and implementation across multiple domains is required (SaaS, PaaS/Middleware, IaaS/OCI, Database, Security, AI, Multi-cloud) with the ability to lead projects through to completion, collaborating closely with internal and external stakeholders at all levels.

• Establishes trust-based client relationships, working closely with customers as a trusted advisor.
• Works with customers to capture business and industry requirements and translates them into technical architectures aligned with Oracle’s best practices and service standards.
• Leads CSS’s experienced delivery teams by providing technical governance and guidance.
• Maintains market awareness of competitors’ technologies and emerging technologies.
• Develops knowledge of new emerging technologies and shares insights with CSS teams and customers on adaptation strategies.
• Possesses extensive problem resolution skills, is trustworthy, and capable of building lasting relationships with team members, other Oracle teams, and customers at various levels, up to CIO or equivalent.
• Collaborates with sales teams to define scope, Level of Effort (LoE), provide technical guidance, and support high-level technical program/project delivery methodologies.

As a CSS Lead Cloud Architect, you will:

• Assess and analyze customer business needs to ensure Oracle solutions meet their objectives.
• Apply industry and Oracle best practices, product knowledge, and business acumen.
• Serve as the Oracle Solution Delivery authority to ensure informed customer decisions regarding scope, cost-effectiveness, quality, and reusability.
• Provide technical guidance on Oracle cloud and/or on-premise solutions to customers and Oracle team members to ensure successful delivery.
• Ensure smooth handover from implementation to operations, ensuring the solution fits customer requirements for optimal operational performance.
• Maintain Oracle solutions to meet customer demands, whether on-premise, cloud, or hybrid, supporting various workloads.
• Act as the main contact for new business opportunities by supporting CSS Services Solutioning team, identifying, and promoting sales opportunities for Oracle products and services.
• Research, investigate, and develop in Oracle cloud technology, communicating findings to relevant stakeholders to inform business decisions.
• Lead and contribute to strategic CSS programs, including innovation initiatives.
• Work closely with CSS teams to ensure the success of mission-critical environments.

Job Requirements, Skills, and Qualifications:

• At least five years of experience as a Senior/Enterprise Architect delivering enterprise solutions and/or transformation programs, ideally targeting cloud technologies.
• Experience with Enterprise Design/Architecture Frameworks such as TOGAF or similar.
• Proven technical leadership from sales to delivery, including coaching and mentoring.
• A positive, creative, and innovative attitude towards solution design and delivery.
• An agile approach to design and delivery, with experience in managing change at program/project and solution levels.
• Fluent in English; additional languages such as Spanish, German, French are a plus.
• Proven leadership of large, complex service solutions in enterprise or service provider contexts.
• Excellent analytical, problem-solving, and communication skills, capable of engaging with technical and non-technical stakeholders.
• Ability to analyze complex problems and provide suitable assessments and recommendations.
• Keen interest in learning new cloud technologies.
• Positive influence and motivation skills.
• Alignment with our values: Customer First, Collaboration, Innovation, Inspirational Leadership, and Integrity.
• Experience in customer requirements gathering and translating requirements into design.
• Ability to influence customer roadmaps and lead workshops.
• Act as Technical Design Authority for architecture quality assurance.

Preferred Technical Skills:

• Good knowledge of Oracle’s private, hybrid, and public cloud solutions.
• Strong knowledge of Oracle Cloud Infrastructure (OCI) services and architecture.
• Understanding of physical and SDN network technologies.
• Knowledge of Oracle SaaS, PaaS, IaaS, and Database services.
• Understanding of application landscapes and SaaS solutions.
• Knowledge of open-source cloud technologies.
• Strong understanding of cloud security.
• Familiarity with cloud-native design solutions.
• Experience with automation, DevOps, GitOps, AI/ML, and microservices technologies.