Lead Client Director – Digital & Retail Media

Epsilon; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Client Director to drive revenue and foster partnerships in the retail media space. This exciting hybrid role in London involves leading a dynamic team, leveraging data for strategic insights, and managing key stakeholder relationships. You will collaborate with various departments to deliver innovative marketing solutions that meet client needs. If you're a motivated self-starter with a strong background in sales and client management, this opportunity is perfect for you. Join a company that values integrity, collaboration, and innovation, and be part of a team that creates impactful marketing strategies for top brands.

Benefits

Competitive compensation

Great benefits package

Career advancement opportunities

Hybrid working opportunities

Qualifications

• 5-8+ years in sales, marketing, SaaS, and client management.
• Strong negotiation and relationship-building skills.

Responsibilities

• Lead a team of client directors to advance partnerships.
• Deliver effective advertising and marketing propositions.

Skills

Sales Management

Client Management

Consultative Sales

Strategic Planning

Data Analysis

Negotiation

Communication

Team Collaboration

Tools

Salesforce.com

Microsoft Office

Excel

PowerPoint

Job description

Overview

How You’ll Make an Impact
We’re looking for the Retail Media Unicorn! A Lead Client Director to join our London team. Your mission will be to create win/win outcomes by leading a team & our Key Retail Media client. You will navigate the new digital landscape with highly differentiated products & solutions both for your client & for your clients’ brand and media partners. This is a target-carrying role where your success will be based on growing your client & your teams revenue. You’ll report to the Senior Vice President of Retail Media and work closely with the Customer Success, Marketing, and Product teams, along with key internal stakeholders and external customers. This is a hybrid role based in London (2/3 days per week in office).

Your Key Responsibilities include:

• Storytelling with data. Ability to use data to inform strategy.
• Leading a team of like-minded client directors advancing mutually beneficial partnerships.
• Owning the senior stakeholder relationships with C-Suite down & significant revenue targets.
• Delivering effective advertising & marketing propositions both for the client & their partner brands.
• Developing Epsilon’s leadership in insight & data driven marketing & in driving our product team to deliver market oriented product.

What You’ll Achieve:

• We expect the ideal candidate to use general business acumen to uncover business needs, identify opportunities and create impactful positioning of how Epsilon unique offering will help our clients achieve their business goals.
• Drive revenue for Epsilon by navigating the internal client organization. Build great relationships with key stakeholders across in both the client, their key brands & within Publicis Groupe.
• Effectively facilitate day-to-day management of account cross team of account management, product engineering, media delivery & data analytics.
• Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is competitive, differentiated, and meaningful.
• Own the supply side of our retail media offerings. Working with the retailer stakeholders to continuously develop the offering and supporting the demand team.
• Forecast pipeline accurately across multiple product & brand relationships both for internal & retailer purposes.

Who You Are:

• What you’ll bring with you:
  • 5-8+ years of professional sales, marketing, SaaS, and client management experience (client side, ad solutions, direct marketing, agency experience).
  • Experience across key marketing components including strategy, analytics, media performance, forecasting.
  • Self-motivation – able to identify opportunities, new business, and market gaps.
  • Comfortable with consultative sales and solution selling.
  • Strong business and strategic planning acumen.
  • Solid quantitative background with an understanding of analytic tools and techniques.
  • Understanding of marketing program design, execution, and measurement.
  • Strong negotiation and relationship-building skills.
  • Effective communication across multiple levels of an organization.
  • Works well in a team/highly collaborative environment.
  • Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software (i.e. Salesforce.com).
• Why you might stand out from other talent:
  • Highly driven, motivated and ambitious self-starter. Proactive, not reactive.
  • Proven ability to launch media solutions.
  • Entrepreneurial commercial approach.

Additional Information

When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.