Lead Claims Handler – 28440

The Emerald Group; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated claims handler to join their team in London. In this permanent role, you will provide a critical claims handling service to members involved in clinical negligence claims. Your responsibilities will include managing your own caseload, supporting fellow team members, and maintaining up-to-date knowledge of legal developments. This position offers a collaborative environment where your expertise will contribute to a positive team culture and the successful resolution of claims. If you have a passion for claims management and want to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in claims handling, especially in clinical negligence or personal injury.
• Strong negotiation and investigation skills are essential.

Responsibilities

• Handle own caseload according to Claims Handling Protocol.
• Support team members and contribute to a positive culture.

Skills

Claims Handling

Negotiation

Investigation

Team Collaboration

Job description

To provide a claims handling service to company members who are the subject of a clinical negligence claim

• Location: London
• Category: Claims
• Type: Permanent

Key Duties (Including but not limited to):

• Responsible for handling own caseload in accordance with Claims Handling Protocol
• Provide support for other members of the claims handling team & contribute to a positive team culture
• To investigate, quantify and negotiate claims
• Provide assistance & guidance to members during the claims handling process
• Maintain a good working knowledge of current technical & legal developments relevant to the work of the Claims Handling department
• Claims handling experience in clinical negligence or other relevant business area such as personal injury, general insurance or legal environment