Lead Claims Handler – 28291

The Emerald Group; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated claims handler to join their dynamic team in London. This role involves providing exceptional claims handling services to members facing clinical negligence claims. You will be responsible for managing your own caseload, investigating claims, and negotiating outcomes, all while contributing to a positive team culture. If you have a passion for supporting individuals through challenging times and possess relevant experience in claims handling, this opportunity could be your next career step in a supportive and professional environment.

Qualifications

• Experience in claims handling, particularly in clinical negligence or personal injury.
• Strong negotiation and investigation skills.

Responsibilities

• Handle own caseload in accordance with Claims Handling Protocol.
• Investigate, quantify, and negotiate claims effectively.

Skills

Claims Handling

Negotiation

Investigation

Legal Knowledge

Job description

To provide a claims handling service to company members who are the subject of a clinical negligence claim

• Location: London
• Category: Claims
• Type: Fixed Term

Key Duties (Including but not limited to):

• Responsible for handling own caseload in accordance with Claims Handling Protocol
• Provide support for other members of the claims handling team & contribute to a positive team culture
• To investigate, quantify and negotiate claims
• Provide assistance & guidance to members during the claims handling process
• Maintain a good working knowledge of current technical & legal developments relevant to the work of the Claims Handling department
• Claims handling experience in clinical negligence or other relevant business area such as personal injury, general insurance or legal environment