Lead Change Business Analyst

Markerstudy Group; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in the UK is seeking a Lead Change Business Analyst to oversee business analysis services across multiple projects. The ideal candidate will have significant experience managing stakeholders and responding to complex business requirements using both Agile and Waterfall methodologies. This role offers the opportunity to work across various locations including Manchester and London.

Qualifications

• Significant experience undertaking business analysis activity at a project level.
• Deep knowledge of Waterfall & Agile business analysis approaches.
• Ability to manage multiple change projects simultaneously.

Responsibilities

• Provide oversight and line management of Change Business Analysts.
• Deliver Change Business Analysis Service Offerings to Projects.
• Build and maintain relationships with key stakeholders.

Skills

Stakeholder management

Analytical thinking

Microsoft Office skills

Decision-making

Creative thinking

Education

Significant experience in business analysis

Knowledge of Waterfall & Agile methodologies

Tools

Jira

Job description

A key change role, responsbile for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change.

Lead Change Business Analysts are at a 'Senior Change Business Analyst' Level and will be assigned to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. They have significant experience (>6 assignments) in last 3 years of these types of changes

They also have line management responsibility for Change Business Analysts (at various levels)

Typical Accountabilities

Change Business Analysis Service Delivery

• Provide oversight and line management of Change Business Analysts (at various levels)
• Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to):
• Business Impact Assessment
  • Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be) impacted by a Change
  • Undertake analysis to identify and quantify financial and non financial benefits of a Change
• Requirements Elicitation
  • Work with identified stakeholders to elicit their business, functional and non-functional requirements / stories
  • Use appropriate tools and techniques to capture and document those requirements / stories, that meet the needs of downstream 'customers' (e.g. Technology, 3rd Parties, Operational Teams, SMEs)
  • Work closely with Technology Delivery teams and partners to derive suitable solution options and provide clarity on what is required to be delivered
  • Ensure requirements / stories are aligned with business objectives and are prioritised accordingly
  • Ensure traceability of requirements / stories throughout the lifecycle of a initiative so that the solution meets the original business need
• Process Improvement
  • Model 'As-Is' and future state 'To-Be' business processes
  • Undertake analysis of business processes, providing recommendations for their improvement
• Change Strategy Support
  • Support ad hoc review of Business Problems or Opportunities, to help define possible new Change Initiatives
  • Undertake and document feasibility studies or high level options assessments
  • Contribute to request for information (RFI) and invitation to tender processes

Stakeholder Management

• Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirement elicitation process, resolving conflict as and when required

Processes & Controls

• Maintain awareness of industry best practice methods, tools and techniques, and recommend changes to existing analysis processes where appropriate
• Collaborate with key internal and external delivery teams to ensure their ways of working are efficient and effective
• Contribute to the adherence to team quality standards via internal auditing and peer review
• Follow the Change Delivery Framework

Other

• Deputise for the Change Business Analysis Manager, Lead Change Business Analysts, Business Analysts (at various levels) and Project Managers as and when required
• Own continuous professional development, staying current with industry developments & innovations
• Encourage, support and coach other team members across the function in their own development.
• Undertake other duties, training and/or hours of work as may be reasonably required in line with the role level
• Develop a positive working environment and culture witin your function

Education, Qualification, Skills, and Experience

Essential

• Significant experience undertaking business analysis activity at a project level working with senior stakeholders.
• Deep knowledge of and experience with both Waterfall & Agile business analysis approaches.
• Significant Experience of analysing and documenting complex operational processes and business requirements.
• Ablity to work effectively across multiple change projects/incidents or change activities simultaneously.
• Highly effective stakeholder management skills.
• Ability to think analytically, to deal with detail, and to extract and present relevant information concisely.
• Ability to think creatively and generate innovative solutions.
• Highly self-motivated.
• Excellent Microsoft Office skills.
• Significant experience in documenting and managing requirements in a user story format
• Ability to challenge and strong decision-making skills.
• Ability to produce clear and concise written communications.
• Exceptional presentation, negotiating and influencing skills.
• Able to work effectively across multiple change projects or change activities simultaneously.
• Significant experience in Line Managing, Leading and developing Business Analysts

Desirable

• Operational knowledge, in a general insurance brokerage or retail financial services sectors would be advantageous.
• Experience of working with Agile IT development teams.
• Working with and explaining complicated concepts in non-technical language.
• Ability to leverage tools and techniques to effectively perform business analysis activity in a remote environment.
• Experience of using Jira or similar tools.
• Lean Six Sigma methodology, in particular undertaking root cause analysis.
• Familiarity of collaborating with a business architect function to derive business requirements from business strategy, vision and architectural modelling.
• Experience in data modelling.
• Ability to undertake feasibility studies.
• Experience in contributing to invitation to tender processes.

Critical Behaviours

• Results Focussed
• Innovative
• Collaborative
• Resilient
• Decisive

Technical Skills

• Experience of waterfall approaches, agile approaches and associated techniques.
• Experience using Business Process Modelling Notation (BPMN) or other similar process modelling notation.

Manchester, Bristol, Chester, Guildford, Leeds, Liverpool, London, Milton Keynes, Preston, Reading

Manchester, Bristol, Chester, Guildford, Leeds, Liverpool, London, Milton Keynes, Preston, Reading