Lead CDP Developer

Jet2.Com Limited; Leeds; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working (office 2 days per week

Annual pay reviews

26 days holiday (plus Bank Holidays)

Adobe platform training and ongoing 지원

Job summary

Jet2.com Limited is seeking a CDP Product Manager to own and evolve our Customer Data Platform, collaborating with Marketing, Analytics and Data teams to power smarter campaigns and journeys.

You will translate business needs into technical deliveries, shape data quality and integration strategies, and support user adoption across the business with training and guidance from a MarTech centre of excellence.

Qualifications

• Experience developing a CDP or similar marketing technology.
• Understanding of CDP functionality, data structures, and best practices for customer data management.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.
• Excellent communication, interpersonal, and stakeholder management skills.
• Experience in delivering training and providing user support for technical platforms.
• Experience with Adobe CDP and Snowflake preferred but not essential.

Responsibilities

• Take ownership of the CDP product, and collaborate with Marketing and Digital teams to translate data requirements into CDP developments and optimisations.
• Advise on architectural changes to the CDP such as identity linking rules and data quality management, to improve stability and scalability.
• Design and implement platform integrations with other MarTech tools to support analytics and activation.
• Support management of the CDP backlog, and provide sizing estimates as requirements are prioritised.
• Identify, diagnose and fix platform bugs and data errors.
• Develop and deliver training for business users on CDP functionalities to empower platform adoption.
• Work within a MarTech centre of excellence to ensure user adoption and platform satisfaction.
• Collaborate with stakeholders to define CDP measurement frameworks and translate analytics into insights.

Skills

CDP

Data management

Analytical skills

Communication

Training

Stakeholder management

Problem solving

Tools

Adobe CDP

Snowflake

Job description

Jet2.com and Jet2holidays are delivering an amazing journey with a Customer First ethos, creating unforgettable package holidays and flights. This role focuses on building and improving our Customer Data Platform (CDP) to support smarter, more personalised marketing. You'll work closely with marketing, analytics and data teams and help to represent customer journeys through our data-helping to power campaigns and keep integrations running smoothly. From improving data quality to supporting new use cases, you'll develop the CDP so that it is reliable, flexible and ready to meet changing business needs.

Responsibilities

• Take ownership of the CDP product, and collaborate with Marketing and Digital teams to translate data requirements into purposeful CDP developments and optimisations.
• Advise on architectural changes to the CDP such as identity linking rules and data quality management, to improve ongoing stability, scalability, and alignment with business needs.
• Design and implement platform integrations with other business tools and MarTech systems to support analytics and channel activation.
• Support with the overall management of the product backlog within the CDP team, and provide sizing estimates as requirements are prioritised.
• Help to identify, diagnose and implement fixes to platform bugs and data errors.
• Develop and deliver training for business users on CDP functionalities as they are developed - empowering them to leverage the platform effectively.
• Work as part of a wider MarTech centre of excellence to provide ongoing support and guidance that ensures user adoption and platform satisfaction.
• Collaborate with internal stakeholders to define effective CDP measurement frameworks and translate analytics into clear insights that report on customer journeys and campaign performance.

What you'll have

• Experience developing a Customer Data Platform or similar marketing technology solution.
• Understanding of CDP functionality, data structures, and best practices for customer data management.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.
• Excellent communication, interpersonal, and stakeholder management skills.
• Experience in delivering training and providing user support for technical platforms.
• Experience with Adobe CDP and Snowflake preferred but not essential.

Benefits

• Hybrid working (office 2 days per week)
• Annual pay reviews
• 26 days holiday (plus Bank Holidays)
• Adobe platform training and ongoing support where required

Join us as we redefine travel experiences and create memories for millions of passengers. Jet2.com and Jet2holidays offer opportunities for growth and a role that supports personal development.