Lead Case Manager

NHS; Colchester; On-site; GBP 31,000 - 38,000; Full time

Job summary

The NHS is seeking a Lead Case Manager for the Transfer of Care Hub at Colchester General Hospital. This integral role involves supervising senior case managers and collaborating with healthcare teams to enhance patient flow and streamline discharge processes. Ideal candidates will have substantial experience in case management and leadership skills. The role includes a fixed term contract lasting until December 31, 2025, with extensive professional development opportunities and a competitive salary.

Benefits

Generous pension scheme

27 days annual leave

Access to NHS discounts

Staff Health and Wellbeing programme

Qualifications

• Comprehensive experience at band 4 case manager level or similar post.
• Experience in supervising or managing staff.
• Evidence of continuing professional development.

Responsibilities

• Delegate and supervise work of senior case managers and case managers.
• Support audits and analysis for service development.
• Work with clinical and non-clinical teams to develop policies and procedures.

Skills

Leadership

Supervision

Patient management

Education

Good general education

Leadership courses

Job description

Job summary

The Transfer of Care Hub within Colchester General Hospital is looking for a Lead Case Manager to join their developing team.

This is a key role in supporting the senior case managers and case managers in the implementation and promotion of the discharge to assess pathway across all divisions. Working closely with the discharge and ward teams to standardise process and improve patient flow. Supporting developments within the team to improve the patient journey and reducing length of stay.

This is a fixed term/secondment position until the 31st December 2025

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

You will delegate and supervise work of senior case managers and case managers to ensure service delivery is standardised to a high level ensuring a responsive and Quality service is maintained.

You will be expected to regularly support surveys, audit, analysis or research to support service development and ensure data quality.

The Lead Case manager will work closely with members of the clinical and non-clinical teams across the Trust in developing policies and procedures to ensure seamless management of patients across all departments

You will participate and support recruitment and selection processes of senior case managers and case managers participating in shortlisting and interview process

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

Details Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

432-HR519-25

Job locations

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Job description Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification Experience Essential

• oComprehensive experience at band 4 case manager level or similar post
• oEvidence of continuing professional development
• oHeld senior post in a public facing role
• oExperience in supervising or managing staff

Desirable

• oPrevious experience of a senior case manager
• oExperience of working in an acute hospital setting

Qualifications Essential

• oGood general education
• oLeadership courses

Desirable

• oAny relevant vocational qualifications ( NVQ )
• oEvidence of Previous further study

Knowledge Essential

• oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
• oKnowledge of the Mental Capacity Act and implications for discharge

Desirable

• oUnderstanding of medical terminology

Person Specification Experience Essential

• oComprehensive experience at band 4 case manager level or similar post
• oEvidence of continuing professional development
• oHeld senior post in a public facing role
• oExperience in supervising or managing staff

Desirable

• oPrevious experience of a senior case manager
• oExperience of working in an acute hospital setting

Qualifications Essential

• oGood general education
• oLeadership courses

Desirable

• oAny relevant vocational qualifications ( NVQ )
• oEvidence of Previous further study

Knowledge Essential

• oUnderstanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
• oKnowledge of the Mental Capacity Act and implications for discharge

Desirable

• oUnderstanding of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

Colchester Hospital

Turner Road

Colchester

CO4 5JL

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)