Lead Business Support Manager - Strategic Outreach & Partnering

Government Recruitment Service; Swansea; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Pension 28.97%

Annual leave 25 days

Flexible working

Job summary

DVLA - Driver and Vehicle Licensing Agency is recruiting a Lead Business Support Manager for Strategic Outreach & Partnering. You will provide clear accountability for ITS external engagement and cultivate strategic partnerships with universities, schools, colleges, government and industry to broaden access to digital careers.

Joining DVLA, you will translate strategic priorities into practical programmes, drive outreach initiatives such as STEM activities and careers fairs, demonstrate

Qualifications

• Experience building strategic partnerships with internal and external stakeholders.
• Ability to influence senior stakeholders and represent an organisation across networks.
• Track record of developing outreach, engagement and attraction initiatives.

Responsibilities

• Drive and lead ITS strategic outreach and partnering activity with internal and external stakeholders to meet business plan measures.
• Develop and lead a strategic outreach programme; be accountable for delivery against objectives and metrics.
• Ensure design, development and delivery of outreach programmes align with agency priorities through governance and reporting.

Job description

Lead Business Support Manager - Strategic Outreach & Partnering

Do you have experience building and managing strategic partnerships that deliver organisational outcomes?

Are you an engaging leader who can influence senior stakeholders and represent an organisation across a wide range of internal and external networks?

Do you have a track record of developing innovative outreach, attraction and engagement initiatives that strengthen capability and support future workforce needs?

If so, we'd love to hear from you!

As the Lead Business Support Manager - Strategic Outreach & Partnering, you will provide clear accountability for the Driver and Vehicle Licensing Agency’s (DVLA) IT Services (ITS) external engagement and strategic partnerships.

Bringing together outreach, academic engagement and strategic programme delivery, you will build relationships across education, government and industry, promote digital careers and lead programmes that support workforce, skills and capability priorities. You will strengthen DVLA’s reputation as a Centre of Digital Excellence and ensure outreach investment delivers measurable organisational and social value.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA - Driver and Vehicle Licensing Agency – Civil Service Careers .

Join us in a pivotal leadership role where you will help shape strategic partnerships, broaden access to digital and technology careers and deliver programmes that support DVLA ITS’s long-term workforce and capability needs.

You will develop strategic relationships with universities, schools, colleges, government, industry and community partners, creating sustainable talent pipelines into DVLA’s digital and technology professions. Working with senior leaders and stakeholders across professions and business areas, you will translate strategic priorities into practical programmes, partnerships and events, including STEM activity, careers fairs and the Code Challenge, while coordinating DVLA’s participation in key external engagement opportunities.

This is a highly visible role requiring excellent leadership, communication, influencing and relationship management skills. You will establish effective governance, performance reporting and evaluation, use insight to demonstrate impact and identify opportunities to scale successful initiatives and maximise organisational value.

Your responsibilities will include, but aren’t limited to:

• drive and lead the ITS strategic outreach and partnering activity (internal and external) in line with the Agency government digital agenda and transformation portfolio to ensure committed business plan measures are achieved.
• develop and lead a strategic outreach and partnering programme, being accountable for driving the delivery of the service against objectives and performance metrics.
• ensure the efficient and effective design, development and delivery of all strategic outreach related programmes and initiatives. Ensuring all procedures are dealt with in line with the agency priorities, policies and procedures, through effective governance, stakeholder engagement and performance reporting.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.