Lead, Business Applications Analyst - EHR - EHR/EPR implementation and configuration experience[...]

Welltower; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Job summary

A healthcare infrastructure company is seeking a Lead Business Applications Analyst to manage Yardi EHR systems and lead complex projects. Candidates should have 7–10 years of experience with EHR systems, strong leadership skills, and the ability to bridge technical needs with business goals. This role emphasizes mentoring and overseeing advanced EHR workflows, ensuring compliance, and driving project success.

Benefits

Competitive Base Salary + Annual Bonus

Generous Paid Time Off and Holidays

Employee Stock Purchase Program

Pension Scheme + Profit Sharing Program

Tuition Assistance Program

Comprehensive Medical/Dental/Vision options

Qualifications

• 7–10+ years of professional experience with Yardi EHR or related systems.
• 3–5+ years of project leadership or lead analyst experience.
• Strong understanding of business workflows, compliance standards, and system integration.

Responsibilities

• Lead the design, configuration, and optimization of Yardi EHR workflows.
• Manage large and complex EHR projects within timelines and budget.
• Develop training programs and mentor analysts.

Skills

Project management

Leadership

Communication

Advanced troubleshooting

Education

Bachelor’s degree in business, accounting, healthcare administration, or related field

Master’s degree preferred

Agile, Six Sigma, or PMP certification

Tools

Yardi EHR

eMAR

Job description

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

ABOUT THE ROLE

The Lead Business Applications Analyst – EHR will serve as a senior subject matter expert and team lead for Welltower’s Yardi Electronic Health Records (EHR) and eMAR modules. Positioned between senior analyst and manager levels, this role requires the ability to oversee medium-to-large scale projects, provide advanced troubleshooting, mentor analysts, and ensure alignment of EHR system workflows with organizational strategy.

The ideal candidate will combine 7–10+ years of EHR expertise with strong leadership, project management, and communication skills, capable of bridging technical and business needs.

KEY RESPONSIBILITIES

• System Implementation & Optimization
  - Lead and oversee advanced design, configuration, and optimization of Yardi EHR and eMAR workflows.
  - Ensure compliance with healthcare regulations and operational best practices.
• Project Leadership
  - Manage large and complex EHR projects, ensuring delivery within timelines, budget, and scope.
  - Serve as escalation point for analysts and project issues.
• Training & Mentorship
  - Develop advanced training programs for EHR modules.
  - Mentor analysts and senior analysts, ensuring knowledge transfer and skill development.
• Operational Support & Governance
  - Oversee advanced troubleshooting and ensure resolution of escalated issues.
  - Lead audits and quality assurance processes tied to EHR systems.
• Stakeholder Collaboration
  - Partner with leadership and vendors to align EHR strategies with organizational priorities.
  - Provide detailed reporting and insights to managers and senior leadership.

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

• Bachelor’s degree in business, accounting, healthcare administration, real estate, or information systems.
  • Master’s degree preferred.
  • Agile, Six Sigma, or PMP certification strongly preferred.
• 7–10+ years of professional experience with Yardi EHR, eMAR or related systems.
  • 3–5+ years of project leadership or lead analyst experience.
  • Proven ability to implement, optimize, and support large-scale system workflows.
  • Familiarity with SOX compliance and audit practices strongly preferred.
• Advanced understanding of business workflows, compliance standards, and system integration.
  • Demonstrated ability to lead and mentor analysts and cross-functional teams.
  • Strong interpersonal, conflict management, and communication skills.
  • Ability to drive change management, user adoption, and governance.
  • Strong documentation, reporting, and presentation skills.

Employment is contingent upon the successful completion of a background check, and verification of employment, education, and other credentials relevant to the position.

WHAT WE OFFER

• Competitive Base Salary + Annual Bonus

• Generous Paid Time Off and Holidays

• Employee Stock Purchase Program – purchase shares at a 15% discount

• Pension Scheme + Profit Sharing Program

• Tuition Assistance Program

• Comprehensive and progressive Medical/Dental/Vision options

• Professional Growth

• And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet