Lead Business Analyst

Maritime and Coastguard Agency; Southampton; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Civil Service Pension

25 days leave + holidays

Flexible working

Job summary

Maritime and Coastguard Agency is seeking a Lead Business Analyst to join the IT Delivery Management function, based at HQ Southampton. The role leads complex, high-profile business analysis activity to support problem solving, service improvement and quality delivery, while embedding consistent standards across the MCA.

You will manage strategic stakeholder relationships across the MCA, wider Civil Service and suppliers, mentor others, and articulate complex problems to enable effective

Qualifications

• Experience leading complex, high-profile business analysis programs.
• Ability to mentor team members and promote best practices.
• Strong stakeholder management across senior and supplier groups.
• Proficient in business analysis standards and traceability.

Responsibilities

• Managing strategic stakeholder relationships across the MCA, wider DfT/Civil Service and suppliers.
• Leading and developing the business analysis community by sharing best practice, mentoring others and promoting consistent standards.
• Articulating complex business problems clearly to support effective delivery and commercial outcomes.
• Undertaking complex research and analysis across people, processes, policy, data, technology, risk and organisational priorities.
• Providing expert challenge to business areas on proposed problems and solutions, considering value for money, sustainability and strategic alignment.
• Identifying improvement opportunities, explore feasible options, assess the impact of change and define success measures.
• Identifying and elaborating user and business needs to support service design, development, testing and business change.
• Ensuring requirement traceability for new and adapted services, working closely with suppliers, IT Operations, project managers and senior leaders.

Skills

Stakeholder management

Leadership/mentoring

Business analysis methods

Requirements elicitation

Change delivery

Job description

Can you lead complex business analysis activity that supports high-profile digital and business change? Do you have the confidence to build strong relationships with senior stakeholders, suppliers and delivery teams? Have you developed business analysis approaches that improve services, processes and outcomes? If so, we'd love to hear from you! The Maritime and Coastguard Agency (MCA) is seeking a Lead Business Analyst to join the IT Delivery Management function, based at HQ Southampton. The function enables the organisation to deliver world class services by managing IT portfolios, programmes and projects in line with government policy, value for money and organisational objectives. The Business Analysis team plays a key role in supporting project decision-making by understanding business needs, analysing requirements and helping shape effective change. This is an opportunity to lead complex and high-profile business analysis activity, strengthen the business analysis community across the MCA and work closely with stakeholders across the MCA, wider Civil Service, Department for Transport and suppliers. Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below! Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

As a Lead Business Analyst, you will be responsible for leading complex and high-profile business analysis activity to support effective problem solving, service improvement and quality business delivery. You will provide expert challenge, develop strong stakeholder relationships and help embed consistent business analysis standards, methods and practice across the MCA. Your responsibilities will include, but aren't limited to:

• Managing strategic stakeholder relationships across the MCA, wider DfT/Civil Service and suppliers.
• Leading and developing the business analysis community by sharing best practice, mentoring others and promoting consistent standards.
• Articulating complex business problems clearly to support effective delivery and commercial outcomes.
• Undertaking complex research and analysis across people, processes, policy, data, technology, risk and organisational priorities.
• Providing expert challenge to business areas on proposed problems and solutions, considering value for money, sustainability and strategic alignment.
• Identifying improvement opportunities, explore feasible options, assess the impact of change and define success measures.
• Identifying and elaborating user and business needs to support service design, development, testing and business change.
• Ensuring requirement traceability for new and adapted services, working closely with suppliers, IT Operations, project managers and senior leaders.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.