Lead Business Analyst

UK Home Office; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Exceptional pension with employer contribution of 28.97%

25 days annual leave, rising to 30 with service

Flexible working options

Access to training and funded qualifications

Diversity and inclusion initiatives

Job summary

A government department in the UK is seeking a Lead Business Analyst to join their team focused on digital transformation in policing. The role involves significant responsibility in Business Analysis, including defining and leading delivery, developing standards, and advising on metrics for success. Ideal candidates will have experience in technology delivery and the ability to build strong relationships. The position offers flexible working options, a robust benefits package, and meaningful work in public service.

Qualifications

• Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence.
• Collaborating with user researchers and championing user research.
• Recent experience of working in the delivery of technology.
• Strategic thinking skills with ability to turn goals into solutions.
• Eliciting requirements and leading investigations.

Responsibilities

• Defining and leading Business Analysis delivery on significant assignments.
• Developing and embedding clear Business Analysis standards.
• Understanding and defining problems to support business outcomes.
• Planning and leading significant areas of Business Analysis delivery.
• Advising around metrics to ensure product adds business value.

Skills

Building strategic relationships

Collaborating with user researchers

Experience in technology delivery

Strategic thinking

Eliciting requirements

Job description

Strategic Capability Lead (Home Office Digital) - Product, Delivery & Architecture at UK Home Office

Join to apply for the Lead Business Analyst role at UK Home Office

The Lead Business Analyst plays an important role within Home Office Digital. The role is positioned within the Police & Personal Protection Technology (PPPT) portfolio. PPPT works in partnership with Police Forces, agencies and arms‑length bodies of the Home Office, involved in law enforcement to cut crime and prevent abuse and exploitation. An increasing dependency on technology is at the heart of the ongoing reform and modernisation of the Police and its uses are varied.

The Law Enforcement Cloud Platform (LECP) is designed to host national law enforcement applications in a single, secure, cost‑effective and flexible environment.

• LECP contributes to the Home Office’s vision of delivering world‑class public protection and safeguarding services, as well as supporting policing’s ambition of “cloud first” with 80% of Police technology hosted in the cloud.
• It is the first and only Home Office multi‑application cloud hosting platform that is law‑enforcement and policing assured. As one of the Home Office’s strategic platforms of choice, it supports the replacement of legacy infrastructure that is either siloed, inefficient, expensive, or at risk of failure and nearing end of support.

The Lead Business Analyst will work on the platform to deliver cloud‑based tools and services to LECP customers (tenants). There will be a need to work across several product teams, reach consensus and prioritisation with the Delivery Lead, Engineering resource and provide solutions to tenant requirements.

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.

What You’ll Do

• Defining, planning and leading Business Analysis delivery on significant assignments. This will include providing recommendation and rationale to programme/project leads to critically shape project scope and to the Principal Business Analyst to accurately and dynamically inform resource planning across the Profession.
• Working with the Head of Role to develop and embed clear and consistent Business Analysis standards, guidance and templates across the Profession.
• Understanding and defining the problem to be solved and ensuring strategic decision‑making supports business outcomes as well as user needs.
• Planning and leading significant areas of Business Analysis delivery, leading the challenge and driving through to conclusions.
• Developing a specialist area and delivering coaching and mentoring to staff within this area to develop their Business Analysis and professional skillset, confidence and strategic thinking. Overseeing the work of other business analysts to ensure work is focused on the right solution to deliver business value.
• Advising the business around which metrics to put in place to ensure the product is adding business value and to identify service improvement opportunities.
• Modelling complex processes/procedures using established techniques with understanding of their purpose and importance.

Essential Skills

• Building strong, strategic relationships with the ability to understand, empathise, negotiate and influence individuals and groups.
• Collaborating with user researchers and championing user research to focus on all users. Defining approaches to understand the user story.
• Recent experience of working in the delivery of technology.
• Strategic thinking skills with the ability to turn longer term goals and business outcomes into strategic and tactical solutions as required.
• Guiding your team to decide the best approach, helping them to visualise outcomes, prioritise work and agree minimum viable product.
• Eliciting requirements and needs and leading investigations and implementations of changes to programme scope.

Benefits

• Meaningful Work: Contribute to critical national security and public service initiatives.
• Career Growth: Benefit from tailored development frameworks and professional communities.
• Flexible Working: Balance your professional and personal life with hybrid work options.
• Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.

Benefits Details

• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
• Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site).
• Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
• Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
• Learn more about our benefits: Benefits - Home Office Careers

Additional Information

• This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology, Strategy/Planning, and Analyst