Lead Business Analyst

Expleo; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Expleo recherche un Analyste Commercial pour travailler avec des clients, gérer des exigences et réaliser des analyses afin de soutenir des projets de changement. Ce rôle comprend la facilitation de l'engagement des parties prenantes et l'identification des opportunités d'innovation. Le candidat idéal aura une formation pertinente et une expérience en gestion de projets en utilisant des méthodologies Agile.

Benefits

Formation accréditée via ExpleoAcademy

Avantages compétitifs de l'entreprise

Qualifications

• Diplôme BCS ou équivalent requis.
• Expérience en gestion d'exigences et en méthodologies Agile et waterfall.
• Capacité d'analyse et d'excellence opérationnelle démontrée.

Responsibilities

• Gérer les exigences et travailler avec les parties prenantes pour le changement.
• Réaliser des analyses et recommander des solutions pour l'engagement client.
• Soutenir l'équipe de développement et de QA avec des spécifications claires.

Skills

Eliciting and managing requirements

Agile and waterfall SDLC frameworks

Problem analysis and operational excellence

Advanced MS Excel ability

Education

BCS Business Analysis International Diploma

Bachelor’s Degree in Computer Science or related field

Tools

MS PowerPoint

MS Visio

MS Word

Job description

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• For a client engagement:Research a client’s business model, strategy, and capabilities, understand their problems and their vision, goals and strategy Undertake stakeholder analysis, communication and engagement through all stages of changeRun workshops using proven techniques for creating detailed business, functional and non-functional requirementsIndependently manage business analysis work for a client change, using empathy to work with client stakeholders and partners to develop insight and trustInvestigate options, provide recommendations and roadmaps, create business cases, and other analysis documents required for the change project Ensure the solution/s is compatible with the client’s business, infrastructure, systems, data and security architectures, and its regulatory and commercial constraintsEnsure the solution is focusedon customer value where the customer journey is impactedIdentify opportunities for innovation, efficiency gain, and improvements to customer value and satisfaction, and employee ways of working, bring these to your stakeholder’s attention, and incorporate these into your workElicit requirements from stakeholders to create requirement repositories, Users Story maps, and prioritised backlogsProcess modelling and process improvement with an emphasis on efficiency and automation where possibleSupport the development and QA (test) teams with clear, signed-off requirements or user stories, and sufficiently detailed and decomposed acceptance criteria for all relevant scenarios, Provide the development and QA (test) teams supporting matrices and documentation for logical data models and data mapping with particular care for integrations, business rules, threshold criteria, UI/UX diagrams, state transition diagrams, non-functional constraints, etc Identify the impacts of a change on business teams, customers, and other change initiatives Help the business prepare for implementing a change by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk servicesSupport UAT, run model office sessions where appropriate, and support hypercare where usedComply with Client project governance and reporting needs Manage client expectations to ensure that you can deliver for the project team and the businessBe able to work with and understand data, data flow and data mapping
• For Expleo:Network and work as part of multi-disciplinary teams, including Operations, Sales and Client Success PartnersIdentify opportunities for business development with the clientComply with Expleo Delivery governance related to sharing client knowledge and relationship management, reporting, raising issues, as well as capturing learning and case studies for clientsShare your knowledge and experience with other team membersSupport team success and motivate others to keep morale and performance high

Qualifications

• BCS Business Analysis International Diploma (or equivalent)
• A Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience

Essential skills

• Eliciting and managing requirements
• Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies
• Problem analysis and operational excellence
• Demonstrable experience of delivering change using technology and soft skills
• Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word
• Self-management, the ability to plan and organise your work to align with the client’s plan or milestone dates, by setting quantified goals and working to defined standards

Experience

• Commercial and regulatory awareness
• Consulting experience an advantage

What do I need before I apply

• To be flexible to travel to, and work at, client sites across the UK as required
• Collaborative working environment – we stand shoulder to shoulder with our clients and ourpeers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo
• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive