Lead Business Analyst

CreateFuture; City of Edinburgh; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A digital consultancy is seeking a Lead Business Analyst to lead high-impact projects and support a talented team. The role involves managing project backlogs, translating business needs into requirements, and guiding collaborative teams to successful outcomes. Candidates should have extensive experience in business analysis and project management. Benefits include generous holiday, medical insurance, and a matched pension plan.

Benefits

35 days holiday

Comprehensive private medical insurance

Enhanced parental and adoption leave

Pension matched up to 5%

Qualifications

• Extensive experience in business analysis and project management.
• Ability to translate business needs into actionable requirements.
• Experience guiding cross-functional teams to achieve project goals.

Responsibilities

• Lead complex client projects, guiding from discovery to delivery.
• Manage project backlogs, aligning priorities with client goals.
• Collaborate with teams to ensure understanding and effective delivery.
• Define success measures for deliverables, improving based on feedback.

Skills

Strategic thinking

Technical comprehension

Collaborative relationship building

Project management

Job description

CreateFuture is a digital consultancy with years of experience building digital products and services for major organisations while putting our people first. We have offices in Edinburgh, Leeds, Manchester, and London, as well as remote employees throughout the country.

We are a team of creators, and together with our clients, we create the future. Our reputation as a partner determined to deliver high-quality products has enabled us to scale to over 500 people in the last couple of years.

About the role and team:

As a Lead Business Analyst in the Build team, you will play a key role in shaping complex and high-impact product-led and technical projects. You will bring extensive experience, strategic thinking, and strong technical comprehension to guide projects to successful outcomes.

You will support and develop an amazing team of talented Business Analysts, helping them thrive and grow within their roles at CreateFuture. You will build trusted, collaborative relationships across the business and with our clients, always striving to do what's right for their business.

What you'll be doing:

• Shape and lead complex, high-value client projects, guiding cross-functional teams and stakeholders from discovery through to delivery.
• Act as a trusted strategic partner, offering insight, challenge, and best-practice thinking to support client decision-making and transformation goals.
• Translate business and customer needs into clear, actionable functional and non-functional requirements.
• Own and manage project backlogs, removing waste and aligning priorities with client goals, delivery constraints, and critical technical dependencies.
• Collaborate closely with product, design, engineering, and delivery teams, ensuring shared understanding and enabling effective delivery outcomes.
• Bring domain and industry awareness into client work, connecting broader trends to client challenges and unlocking new opportunities.
• Define and track success measures for BA deliverables, ensuring alignment to business and user outcomes and continuously improving based on feedback.

What we'll offer you:

At CreateFuture, we challenge ourselves to go beyond the obvious and care deeply about our craft and customers. With us, you'll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow.

Our benefits include:

• Total 35 days holiday
• Comprehensive private medical insurance
• Enhanced parental and adoption leave
• Pension - matched up to 5%

We create and reinforce a culture that rewards employees' impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels.

Next steps:

Our Talent team aims to respond to all applications within a reasonable timeframe. Our interview process includes a 30-minute call, a 1-hour competency-based interview, a Take Home Task & Review, and a 60-minute values-led interview.

We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.

CreateFuture is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from underrepresented groups.