Lead Barista & Shift Coach

Costa Coffee; Wales; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

50% discount on Costa foods and drinks

Matched pension up to 10%

Coca‑Cola share scheme

Financial Support Fund

More perks

Job summary

Costa Coffee in Wales is seeking a Team Leader to oversee shifts, coach baristas and maintain high service standards. You’ll energise the team and ensure smooth operations while delivering great coffee and customer experiences.

The role offers flexible shifts and a route to grow within the brand, with location‑dependent pay and store-wide perks. Join a diverse team focused on warmth and quality.

Qualifications

• Experience as a team leader or ready to step into the role.
• Strong communication and customer service skills.
• Ability to train and support new baristas.

Responsibilities

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep everything running well.

Skills

Team leadership

Staff training

Communication

Energetic & confident

Job description

Costa Coffee in Wales is seeking a Team Leader to oversee shifts, coach baristas and maintain high service standards. You’ll energise the team and ensure smooth operations while delivering great coffee and customer experiences.

The role offers flexible shifts and a route to grow within the brand, with location‑dependent pay and store-wide perks. Join a diverse team focused on warmth and quality.