Lead Barista & Hospitality Coach

Watchhouse Coffee House Holding Limited.; Greater London; Ibrido; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Coffee & Drinks – Always

Monthly Coffee Gift

Free Lunch Every Shift

Team Social Budget

Annual WatchHouse Party

30% Off All Food

30% Off Retail Coffee

Work in Beautifully Designed Houses

Supportive Managers

Best-in-Class Training

Access to SCA Training

Off-Shift Induction Experience

Career Progression That’s Real

Descrizione del lavoro

WatchHouse in Parsons Green, West London, is seeking a Head Barista to lead the bar and guest experience with passion and expertise.

You will coach, mentor, and develop your team, maintain quality across drinks, and drive hospitality standards in a fast-paced setting, reporting to the House Manager.

Join Modern Coffee culture with extensive training and employee perks, including free drinks, meals, and clear career progression in a boutique environment.

Competenze

• Experience leading barista teams in a busy cafe or hospitality setting.
• Ability to coach and train staff to uphold quality standards.
• Knowledge of drinks offerings, recipes, and techniques.
• Calm under pressure with strong communication and prioritisation skills.

Mansioni

• Cultivate an atmosphere of unparalleled hospitality, ensuring regulars feel at home and new guests feel welcomed.
• Provide coaching and professional development for your barista team.
• Lead inspiring and engaging coffee-related meetings or training sessions as needed.
• Represent your team at Head Barista meetings with the Senior Coffee Team.
• Proactively meet with the Coffee team to exchange insights and ideas for improvement.
• Ensure every coffee and drink meets WatchHouse’s exceptional quality standards, even in high-pressure environments.
• Maintain an up-to-date knowledge of all drinks offerings, recipes, and techniques, sharing this expertise with your team.
• Conduct daily tastings with your team, fostering a culture of curiosity and passion for flavor, quality, and innovation.
• Manage the daily operations of the bar, ensuring standards are upheld and production is efficient.
• Lead by example during opening and closing shifts, demonstrating professionalism and setting the benchmark for performance.
• Oversee stock control, ordering, and wastage management, tackling inefficiencies and maintaining excellent supplier relationships.
• Maintain visual merchandising and retail displays, ensuring high standards of presentation and accessibility.
• Troubleshoot equipment issues, perform basic repairs, and replace filters or parts as needed.
• Communicate with repair specialists and replace maintenance concerns appropriately.
• Demonstrate passion and expertise in creating vibrant connections with guests, turning visits into memorable experiences.

Conoscenze

Leadership

Coaching

Brand ambassador

Team development

Customer service

Hospitality

Barista expertise

Communication

Descrizione del lavoro

WatchHouse in Parsons Green, West London, is seeking a Head Barista to lead the bar and guest experience with passion and expertise.

You will coach, mentor, and develop your team, maintain quality across drinks, and drive hospitality standards in a fast-paced setting, reporting to the House Manager.

Join Modern Coffee culture with extensive training and employee perks, including free drinks, meals, and clear career progression in a boutique environment.