Lead AV Technician

ProSource Buying Group; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading smart home integration company in London seeks a skilled technician to manage complex audio/video installations and provide advanced technical support. Candidates must have at least 3 years of field experience and relevant certifications, including CEDIA ESTIII. The role offers growth in the booming smart home sector with opportunities to develop in-demand skills.

Benefits

Opportunity for Growth

Gain In-Demand Skills

Qualifications

• Minimum of 3 years of field experience.
• CEDIA ESTIII and Control4 Tech 2 certifications required.
• Completion of Alarm.com Academy during the first year.

Responsibilities

• Complete complex audio/video installs and calibration.
• Advanced troubleshooting of systems.
• Support legacy and third-party products.

Skills

Self-motivated

Problem-solving skills

Use of hand and power tools

Strong verbal and written communication skills

Organizational skills

Tools

Control4

Bose systems

Job description

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Self-motivated, task-driven, and able to apply “best practices” theory
• Excellent problem-solving skills
• Ability to create and execute in the field solutions
• Ability to use hand and power tools

Key Job Responsibilities:

• Complete complex audio/video installs, setup, and calibration
• Control system design (control/lighting/shading) and Theater room installation
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system design, installation, and setup
• Complete programming of advanced systems (Control Brand)
• Support of legacy and/or third-party products and systems
• Complete understanding of multi-room systems and setup
• Advanced understanding of security system programming and design
• Advanced understanding of Bose single room and multi-room solutions
• CEDIA ESTIII and Control4 Tech 2 certifications
• Completion of Alarm.com Academy
• Completion of ProSource University within the first year of employment
• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating service schedule
• Proficient in all Senior level qualifications
• Assist in training and evaluation of up to Senior level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 3 years of field experience

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B.

Benefits of working in Smart Home Integration

• Opportunity for Growth
• Gain In-Demand Skills