## Lead AV & Commissioning Engineer IIIApply: London, United Kingdom: Remote, United Kingdom: Full time: Posted Today: R0018344What this Job Entails: The AV Engineer job family at Astreya supports the design, deployment, maintenance, and optimization of audio-visual (AV) and unified communications (UC) technologies in a global, fast-paced technology environment. This includes AV infrastructure in conference rooms, event spaces, executive communication platforms, and streaming/broadcast capabilities. As levels progress, responsibilities shift from execution and troubleshooting to project leadership, system architecture, global governance, and cross-functional alignment. Scope: • Leads strategic AV infrastructure projects, including office builds, retrofits, and executive space upgrades. • Oversees multi-site AV deployments and ensures alignment with enterprise AV design standards. • Defines scalable AV solutions and drives innovation for cross-regional collaboration. Key Deliverables by Level* Architect complex AV systems across locations, including broadcast/event spaces and executive conference rooms* Oversee large-scale AV rollouts, retrofits, and infrastructure upgrades* Develop and enforce AV design standards, configuration templates, and quality benchmarks* Collaborate cross-functionally to align AV deployments with IT security and networking policies* Analyze performance data and recommend innovations to improve reliability and user experience. Your Roles and Responsibilities:* Assist with AV equipment setup, teardown, and room resets.* Perform routine checks and preventive maintenance of AV gear.* Respond to and resolve simple technical issues under supervision.* Escalate unresolved issues promptly to higher-level engineers.* Log and track support tickets accurately.* Troubleshoot and resolve intermediate AV/VC issues across rooms and endpoints.* Maintain AV asset inventory and perform firmware/software updates.* Support live meetings, events, and broadcasts (e.g., Zoom, MS Teams).* Document root cause analysis and resolutions.* Coordinate with vendors for repairs and replacements. Additional Responsibilities:* Act as AV/VC SME for a region or major site* Design, implement, and optimize AV system configurations and room standards* Lead AV deployments and upgrades in collaboration with Facilities and IT* Monitor performance metrics and drive proactive issue resolution* Train and mentor junior engineers and support staff* Oversee project management for global AV initiatives (e.g., standardization, scaling).* Evaluate and deploy emerging technologies for hybrid work and collaboration.* Define and enforce global AV infrastructure standards.* Serve as escalation point for high-impact incidents.* Partner with network and security teams to ensure AV system integrity.* Define enterprise AV strategy, roadmap, and architecture.* Lead AV planning for global new offices, executive spaces, and event environments.* Manage vendor relationships, procurement, and budget alignment.* Influence executive-level decisions on hybrid work, broadcast, and collaboration tech.Establish governance model for AV operations, analytics, and SLAs. Education and/or Work Experience Requirements:* Associate degree or Bachelor's degree in a technical or engineering field.Master’s degree in IT, Engineering Minimum Requirements:5–8 years of AV engineering experience with a focus on system design, multi-site deployments, or infrastructure leadership.Experience coordinating vendors, managing budgets, and ensuring compliance with global AV standards. Preferred Certifications (All Levels):* AVIXA CTS, CTS-I, CTS-D* Crestron, Extron, Q-SYS, Biamp certifications* Zoom Rooms, Microsoft Teams Rooms (MTR) deployment certifications* Dante Certification (Level I–III)* Project Management (PMP, Agile) for Levels IV–V* OSHA or equivalent safety certifications for on-site rolesKnowledge, Skills & Abilities (KSAs):* AV hardware (cameras, microphones, DSPs, speakers, displays)* AV-over-IP and digital signage systems* VC platforms (Zoom, Teams, Webex, Meet)* Signal flow and control systems (Crestron, Q-SYS, AMX)* Troubleshooting audio/video/networking issues* Technical documentation and knowledge base creation* AV system design and commissioning (Level III+)* Project scoping and stakeholder engagement (Level IV+)* Work independently and collaboratively in a fast-paced environment* Adapt to evolving technologies and priorities* Communicate with technical and non-technical audiencesProvide white-glove support for executives and high-visibility events (Level III+)Competencies: Each level represents a progression in complexity, autonomy, and responsibility. The higher the level, the more critical thinking, leadership, and expertise are required.Technical Expertise :- Designs and optimizes AV system architectures- Oversees AV infrastructure upgrades and room standardizationProblem Solving & Innovation :- Leads root cause analysis for complex failures- Drives AV process improvement and automation effortsCommunication & Customer Service :- Collaborates with cross-functional leaders and vendors- Presents system updates and deployment plansProject & Time Management :- Manages multi-site projects and ensures timely delivery- Develops deployment schedules and resource plansSystems Integration & Governance :- Defines governance protocols for AV design, deployment, and lifecycle- Ensures global consistency in room standards Physical Requirements:* Ability to lift up to 50 lbs (equipment such as speakers, racks, monitors)* Comfortable with frequent standing, bending, climbing ladders, and working in ceiling spaces* Must be able to operate hand tools and diagnostic equipment* Work in varied environments (conference rooms, labs, event spaces, outdoors)* Travel may be required* Use of personal protective equipment (PPE) may be required for on-site roles