Lead Assistant Technical Officer - Procurement and Homecare | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 30,000 - 40,000; Full time

Job summary

A UK-based healthcare provider is seeking a Pharmacy Technician to enhance their homecare and procurement services. This position requires excellent communication skills and the ability to handle financial data accurately. Responsibilities include processing prescriptions and managing supplier relationships. Candidates should have prior hospital pharmacy experience and proficient IT skills, particularly in Excel.

Qualifications

• Experience in hospital pharmacy is essential.
• Background in homecare and pharmacy procurement is preferable.
• Good initiative and ability to work accurately under deadlines.

Responsibilities

• Process homecare prescriptions accurately.
• Manage Homecare Mailbox and invoices.
• Collaborate with suppliers and healthcare professionals.

Skills

Communication skills

Data analysis

Ability to resolve financial queries

IT knowledge

Education

Registered Pharmacy Technician

Tools

Excel

Job description

Overview

Are you a Registered Pharmacy Technician looking to move into homecare and pharmacy procurement and wish to further develop your professional leadership and procurement skills?

We are looking for a highly capable, enthusiastic and motivated Pharmacy Technician with experience of hospital pharmacy to join our friendly Pharmacy Team. The post involves working in a patient focused department, supported by skilled colleagues.

This post would ideally suit those with a background in homecare and pharmacy procurement, with good communication skills and initiative and the ability to work accurately whilst meeting deadlines. Relevant experience is desirable including experience of financial work, the ability to perform accurate data analysis and reporting and the ability to resolve financial queries and problems. A good knowledge of IT is desirable, preferably Excel.

If you are interested in the role and believe you hold the qualities we require, then apply today!

Please note, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Location: Walsall Healthcare NHS Trust

Responsibilities

• Homecare prescription processing
• Managing Homecare Mailbox
• Printing and processing homecare invoices
• Ensuring timely invoicing of medication orders
• Managing off contract claims with suppliers
• Reviewing outstanding orders and escalating before current stock is exhausted
• Maintaining relationships with hospital suppliers from a range of companies
• Assist and resolve supplier invoice queries
• Purchasing experience
• Assist with the smooth running of the Pharmacy Homecare service
• Ensure accurate processing of homecare prescriptions
• Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner
• Ensure homecare invoices processed in the Pharmacy computer system are accurate and that appropriate discounts have been applied
• Answer/resolve/escalate queries as appropriate
• Assist in the investigation and resolution of complaints and incidents
• Respect and maintain confidentiality of patient information at all times
• Provide general administrative support to the department
• Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards
• To provide feedback on procedures when requested by the Senior, Lead and Operational Technician(s)

Working pattern and training

As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.

Standards and compliance

• To report any suspected or observed defects in medicinal products and equipment to the appropriate person
• To be familiar with, and maintain, safe standards of work and adequate records of all processes
• To have due regard for the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff
• To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH)
• To maintain at all times the rules relating to patient confidentiality
• To maintain a clean and tidy department, organise waste removal to designated areas and transfer for incineration
• To have due regard for the Trust policies on discrimination
• This list of duties is not exhaustive and may be reviewed in response to developments in pharmaceutical services

This advert closes on Wednesday 8 Oct 2025

About the employer

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.