Lead Architect – Commercial Client Servicing & Engagement

Lloyds Banking Group; Wellington; Hybrid; GBP 144,000 - 170,000; Full time

Job summary

Lloyds Banking Group is seeking a Lead Architect for their Commercial Client Servicing & Engagement division. The role involves shaping technology strategies, working closely with agile teams to enhance system capabilities, mentoring fellow architects, and driving organizational change. This high-impact position requires extensive knowledge in Commercial Banking and a proven ability to engage with stakeholders at all levels.

Benefits

Generous pension contribution

Annual bonus award based on performance

Access to share schemes

30 days holiday plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Demonstrable years’ experience in Commercial Banking, especially in digital channels.
• Detailed technology knowledge, including microservices and cloud deployment models.
• Experience presenting to executive-level stakeholders.

Responsibilities

• Lead the strategy and roadmap for assigned areas while collaborating with agile project teams.
• Influence platform capability transformations by balancing customer and business outcomes.
• Coach and mentor architecture team members.

Skills

Commercial Banking experience

Building relationships

Technology strategy

Leadership

Agile project management

Tools

Hybrid cloud technologies

Microservices

CRM systems

Cyber security practices

Job description

Lead Architect – Commercial Client Servicing & Engagement

Join to apply for the Lead Architect – Commercial Client Servicing & Engagement role at Lloyds Banking Group

Lead Architect – Commercial Client Servicing & Engagement

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Join to apply for the Lead Architect – Commercial Client Servicing & Engagement role at Lloyds Banking Group

End Date

Monday 16 June 2025

Salary Range

£144,424 - £169,910

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Lead Architect – Commercial Client Servicing & Engagement

SALARY:

London: £144,000- £160,000

Outside London: £124,000 - £146,000

LOCATIONS: London, Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About This Opportunity

We're currently seeking a Lead Architect aligned to Client Servicing & Engagement (Digital and Colleague channels) supporting our Commercial Banking business units. You’ll be experienced in building relationships and developing trust, providing thought leadership to business and technology change delivery colleagues, owing the technology strategy for your area of focus and maintaining alignment with and influencing the wider Group strategies. You'll be a confident leader, passionate about architecture and making a difference, able to build effective relationships at all levels (up to and including Executive level)

This is where things get interesting...

You'll be working with end-to-end agile project teams to help influence the transformation of our platform's capabilities balancing customer and business outcomes, risk, cost and time. You'll also lead the strategy and work with colleagues to agree the roadmap and technical approach for the assigned area. Additionally, you'll collaborate with other members of the architecture team to help shape and deliver the wider strategy – for example, adoption of cloud capabilities for these critical services and to maximise the benefits and flexibility of an API and data centric technology platform.

You'll drive the implementation and adoption of your ideas helping cultivate strong teams to make this happen and finally you would present your proposals to diverse groups within the organisation and seek to influence their thinking and gain commitment.

As a senior member in the team, we'd like you to coach, mentor and develop some of our other architects, support the Chief Technology Office’s collective goals as well as deploying your team of architects to achieve your own. On occasion, you would be expected to deputise for your Senior Leadership Team Member.

This is an agile environment working on challenging problems requiring dedication and leadership to help drive the transformation agenda. Working collaboratively and cultivating trust to get results.

About Us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What You’ll Need

• Demonstrable years’ experience of Commercial Banking and, in particular, digital and colleague channels, onboarding/KYC and Client Relationship Management (CRM).
• Detailed technology knowledge across various topics including (but not limited to) domain driven models, microservices, event-driven design, hybrid cloud deployment models, cloud service provider technologies, CRM, business process management, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability.
• Awareness of emerging technologies (e.g., Gen AI, Quantum computing) their maturity and strong understanding of their potential business application and consequences including how they align to long term strategy.
• Gravitas and impact to operate at a director level. You’ll use strong storytelling skills, both written and verbally, in how you present your communication recommendations in line with priorities.
• You've worked in established complex organisations with large customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly.
• Breadth of experience in architecture, in a regulated industry (ideally financial).
  
  

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
  
  

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

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