Lead Architect – Commercial Client Servicing & Engagement

Lloyds Banking Group; London; Hybrid; GBP 124,000 - 160,000; Full time

Job summary

A leading bank is seeking a Lead Architect for their Client Servicing & Engagement areas. This role requires extensive experience in commercial banking and digital transformation, focusing on technology strategy while being part of an agile environment. The position is based in London and offers a competitive salary alongside a comprehensive benefits package.

Benefits

Generous pension contribution up to 15%

Annual bonus award

Share schemes including free shares

30 days’ holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Experience in Commercial Banking and digital channels.
• Strong technology knowledge across various domains.
• Ability to operate at a director level.

Responsibilities

• Lead technology strategies for Client Servicing & Engagement.
• Influence transformation on platform capabilities.
• Mentor and develop a team of architects.

Skills

Commercial Banking

Digital Channels

Client Relationship Management

Cloud Service Technologies

Cyber Security

Event-Driven Design

Education

Experience in Financial Services

Job description

JOB TITLE: Lead Architect – Commercial Client Servicing & Engagement

SALARY:

London: £144,000- £160,000

Outside London: £124,000 - £146,000

LOCATIONS: London, Bristol or Leeds

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity
We're currently seeking a Lead Architect aligned to Client Servicing & Engagement (Digital and Colleague channels) supporting our Commercial Banking business units. You’ll be experienced in building relationships and developing trust, providing thought leadership to business and technology change delivery colleagues, owing the technology strategy for your area of focus and maintaining alignment with and influencing the wider Group strategies. You'll be a confident leader, passionate about architecture and making a difference, able to build effective relationships at all levels (up to and including Executive level)

This is where things get interesting...

You'll be working with end-to-end agile project teams to help influence the transformation of our platform's capabilities balancing customer and business outcomes, risk, cost and time. You'll also lead the strategy and work with colleagues to agree the roadmap and technical approach for the assigned area. Additionally, you'll collaborate with other members of the architecture team to help shape and deliver the wider strategy – for example, adoption of cloud capabilities for these critical services and to maximise the benefits and flexibility of an API and data centric technology platform.

You'll drive the implementation and adoption of your ideas helping cultivate strong teams to make this happen and finally you would present your proposals to diverse groups within the organisation and seek to influence their thinking and gain commitment.

As a senior member in the team, we'd like you to coach, mentor and develop some of our other architects, support the Chief Technology Office’s collective goals as well as deploying your team of architects to achieve your own. On occasion, you would be expected to deputise for your Senior Leadership Team Member.

This is an agile environment working on challenging problems requiring dedication and leadership to help drive the transformation agenda. Working collaboratively and cultivating trust to get results.

About us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need

• Demonstrable years’ experience of Commercial Banking and, in particular, digital and colleague channels, onboarding/KYC and Client Relationship Management (CRM).
• Detailed technology knowledge across various topics including (but not limited to) domain driven models, microservices, event-driven design, hybrid cloud deployment models, cloud service provider technologies, CRM, business process management, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability.
• Awareness of emerging technologies (e.g., Gen AI, Quantum computing) their maturity and strong understanding of their potential business application and consequences including how they align to long term strategy.
• Gravitas and impact to operate at a director level. You’ll use strong storytelling skills, both written and verbally, in how you present your communication recommendations in line with priorities.
• You've worked in established complex organisations with large customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly.
• Breadth of experience in architecture, in a regulated industry (ideally financial).

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.