Lead AI Developer - Travel

Aviva; London; On-site; GBP 50,000 - 65,000; Full time

Job summary

Aviva is seeking a Lead AI Developer who is passionate about innovations in Generative AI to drive advancements in its Travel insurance products. The successful candidate will manage a team, deploy AI solutions, and collaborate with colleagues to achieve data-driven improvements in customer service.

Benefits

Bonus opportunity of 10% of annual salary

Generous pension scheme with up to 14% employer contribution

29 days holiday plus bank holidays

Discounts on Aviva products and retailer discounts

Up to £1,200 of free Aviva shares per year

Flexibility in working hours and patterns

Qualifications

• Proficient with the latest GenAI practices and technologies.
• Skilled in integrating services and developing user applications.
• Experience in Docker, Kubernetes, and Azure DevOps is beneficial.

Responsibilities

• Deploy and monitor AI solutions within the Data team.
• Support operations for Aviva’s Travel insurance offering.
• Manage team members and foster learning within the team.

Skills

Prompt Engineering

RAG Systems

Kubernetes Infrastructure

Docker Containerization

Python-based Pipelines

Databases

Software Development Lifecycle

Configuration Management

Job description

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Are you passionate about the latest advancements in Generative AI and love to innovate and create cutting-edge solutions?

We are looking for a Lead AI Developer to join our team and drive innovation in Aviva’s Travel insurance offering. If you are newly qualified in AI or have previous experience in a related role and are excited to deliver on projects, we would love to hear from you!

About the job:

1. Deploy and monitor AI and GenAI solutions within the Data and Analytics team.
2. Support the operations team for Aviva’s Travel insurance offering.
3. Work on Aviva’s overall GenAI Copilot strategy to enable data-driven decisions for efficient and consistent customer outcomes.
4. Manage team members, support their development, and establish yourself as an expert within the team.
5. Collaborate with Quantum to share expertise, foster continuous learning, and rapidly re-use best practice ideas.

Skills and experience we’re looking for:

1. Proficient in latest GenAI practices like prompt engineering and RAG systems, with awareness of emerging technologies such as Agentic AI.
2. Skilled in integrating services via Python-based pipelines, including package creation, and developing for user application interfaces.
3. Knowledgeable in Kubernetes infrastructure, Docker containerization, and deployment through Azure DevOps pipelines.
4. Understanding of databases and SQL is advantageous.
5. Experienced or willing to learn Software Development Lifecycle, including configuration management and GIT flow best practices, and capable of translating stakeholder requirements into GenAI solutions.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Starting salary £50,000 (National) - £65,000 (London) (depending on location, skills, experience, and qualifications)
• Bonus opportunity 10% of annual salary - Actual amount depends on your performance and Aviva’s
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Additional Information:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.