Lead Advanced Lived Experience Practitioner Westminster

NHS Jobs; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

South London and Maudsley NHS Foundation Trust is seeking a Lead Advanced Lived Experience Practitioner in Westminster. You will establish, facilitate and maintain patient involvement forums and carer spaces, ensuring they are psychologically safe, well-structured and linked to clear feedback loops.

The role requires coordinating involvement with local structures, safeguarding, and contributing to service change through meaningful, culturally responsive approaches that reflect Westminster's

Qualifications

• Lived experience perspective in healthcare settings.
• Ability to facilitate and support involvement forums.

Responsibilities

• Establish, facilitate and maintain patient involvement forums and carer spaces across Westminster.
• Ensure forums are psychologically safe, well-structured and linked to feedback loops.
• Coordinate involvement with local structures and safeguarding processes.
• Support co-production with Trust partners to drive service change.

Job description

Lead Advanced Lived Experience Practitioner Westminster

Lived Experience Specialist Work Establish, facilitate and maintain patient involvement forums and carer spaces across Westminster, ensuring they are psychologically safe, well-structured and linked to clear you said, we did feedback loops. Coordinate and support Expert by Experience involvement in partnership with local involvement structures, ensuring appropriate preparation, briefing, debriefing, support, supervision and safeguarding. Ensure involvement activity is meaningful, equitable and linked to real service change rather than tokenistic or one-off consultation. Build and maintain relationships with VCSE partners, community organisations, local authority, primary care and other system partners to strengthen community connection, co-production and social inclusion. Support the development of culturally responsive and trauma-informed involvement approaches that reflect Westminsters diversity and help address inequity and exclusion. Use lived experience in a boundaried, purposeful and professionally accountable way to support individuals, teams and service development. Deliver occasional specialist lived experience-based interventions, groups or workshops where appropriate. This may include co-producing recovery planning, crisis planning, advanced statements, personal network maps, psychoeducation or peer-informed sessions. Provide person-centred, strengths-based and trauma-informed support, informed by lived experience, to help service users maintain or regain agency, hope and autonomy in their contact with services. Advocate for the perspectives of service users and carers within MDTs and other professional forums, helping teams to consider different viewpoints, worldviews and options. Work effectively in highly sensitive and complex situations, including where people may be experiencing significant distress, trauma, exclusion or mistrust of services. Maintain accurate, timely and high-quality records using appropriate Trust systems and governance processes. Work at all times in accordance with safeguarding, confidentiality, information governance, professional boundaries and clinical governance requirements. Identify themes, risks, gaps and opportunities arising from service user, carer and staff feedback, and translate these into recommendations, actions and escalation where required. Develop light-touch but robust systems for reporting activity, themes, impact and outcomes relating to lived experience workforce development, involvement activity, forums and co-produced change. Contribute to local and Trust-wide audit, evaluation, quality improvement and evidence gathering in relation to peer support, lived experience practice and co-production. Support Westminster services to evidence progress against relevant Trust priorities, including PCREF, trauma-informed approaches, ACE accreditation and the psychosocial and recovery vision. Contribute to reports, presentations, case studies, publications and learning events within CNWL and with external partners where appropriate. Use data, feedback and learning to support continuous improvement and to demonstrate the quality, value and impact of lived experience practice.

£66,274 - £73,496 per annum incl. of HCAs (inner) pro rata

South London and Maudsley NHS Foundation Trust