Lead Administrator, Tissue Viability Service

Job summary

The core purpose of this role is to provide a proactive and efficient administrative service for the Oxfordshire Tissue Viability Service, ensuring effective administrative systems and procedures.

You will work alongside a small, friendly team of tissue viability nurses and another administrator.

Main duties of the job

The role involves providing comprehensive administrative support to the county-wide Tissue Viability Team, including being the first point of contact for referrals and equipment requests, and handling enquiries from patients, relatives, staff, and professionals.

Service hours are 8.30am-4.30pm, Monday to Friday.

About us

Oxford Health is a great place to work. When applying, read the "candidate guide to making an application" attached to all roles. Include details about your qualifications (with years gained, especially for clinical roles) and tailor your supporting statement to demonstrate how you meet the essential criteria listed in the JD.

We provide physical, mental health, and social care across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset, delivered at community bases, hospitals, clinics, and homes. Our vision is "Outstanding care delivered by an outstanding team" and our values are "Caring, safe and excellent".

Benefits include career progression opportunities, learning and development, 27 days annual leave plus bank holidays (rising to 33), NHS Discount, pension scheme, lease car scheme, Employee Assistance Programme, Mental Health First Aiders, staff accommodation (waiting lists may apply), and support groups.

Job details

Posted on: 29 April 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £26,530 to £29,114 per annum

Contract: Permanent

Working pattern: Full-time

Location: Admin Block, Abingdon Community Hospital, Marcham Road, Abingdon, OX14 1AG

Job responsibilities

• Processing equipment requests from various healthcare sectors, managing procurement of bespoke equipment.
• Handling face-to-face, telephone, and email enquiries from patients, relatives, staff, and professionals, making autonomous decisions to signpost appropriately.
• Organising and maintaining an effective medical/patient records system, including referral and discharge processes, ensuring high data quality.
• Managing the team's caseloads, waiting lists, and appointments within electronic health records, including allocation and discharge from caseloads.

Applicants should use the supporting statement to demonstrate their suitability, referring to the job description, person specification, and guidance notes. The essential and desirable criteria will be used for shortlisting for interviews.