Lead Administrator - L1

Wipro Technologies; Chelmsford; On-site; GBP 55,000 - 70,000; Full time

Job summary

Join Wipro as a Data Centre Engineer where you'll manage and optimize critical data centre infrastructure. Your role involves ensuring operational excellence and collaborating with teams to uphold high standards in service delivery. Ideal candidates will have significant experience in technology, particularly within the financial sector, and demonstrate strong incident and budget management skills.

Qualifications

• 5-8 years of technology and operations experience.
• Deep understanding of security protocols such as PCI-DSS, CIS, and NIST.
• Extensive incident and fault management experience in critical environments.

Responsibilities

• Lead operations of data centre environments for seamless service integration.
• Manage financial budgeting for hosted services and maintain procurement.
• Conduct root cause analyses and oversee data centre upgrades.

Skills

Desktop Support

Incident Management

Budget Management

Collaboration

Compliance Standards

Job description

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Work with us

Requisition ID: 76786

Country/Region: GB

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Location: Harlow/ Stevenage or within a 1-hour travel distance to this.
Candidates are required to have access to a vehicle and hold a valid driving license.
Rate: 275 GBP per day.
Immediate to 3 Weeks NP only.
We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank’s IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data centre infrastructure throughout the bank’s facilities. Your expertise will play a crucial role in ensuring operational excellence and supporting the development of less experienced team members.

About the Role – Your Contributions to Our Team
As a Data Centre Engineer, your day-to-day responsibilities will include:

Leading the successful operations of client data centre environments, ensuring a seamless integration of services.
Maintaining operational continuity, providing regular reports and managing the work of DC Engineers and third-party suppliers effectively.
Ensuring that our Data Centres are upheld to a high visual and operational standard.

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Technical Responsibilities
In this role, you will also take on various technical responsibilities such as:

Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement.
Implementing site risk management strategies and creating standard operating procedures relevant to each location.
Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets.
Ensuring documentation is maintained in an ‘audit-ready’ state, supporting capacity management that includes power and floor space forecasting.
Acting as a conduit for change management, ensuring all changes meet site-level approval.
Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks.

Vendor and Stakeholder Collaboration
A vital aspect of your role will involve collaborating with vendors and internal stakeholders to seamlessly integrate data centre solutions into banking infrastructure and services. This includes:

Leading incident response efforts for data centre-related issues, ensuring rapid resolution with minimal impact on business operations.
Conducting thorough root cause analyses for major incidents, implementing measures to mitigate recurrence.
Planning and overseeing data centre upgrades and changes, ensuring compliance with change management policies.

Project Management and Preventative Maintenance
You will also be responsible for managing network projects, working in coordination with cross-functional teams to ensure deadlines, scope, and budget compliance. Other responsibilities include:

Validating that all Planned Preventative Maintenance (PPM) tasks are completed on schedule, tracking any reported faults or advisories through to resolution.

Reporting Tasks
You will assist with monthly reporting on data centre power usage, PUE, capacity, and other critical metrics, ensuring accuracy and timeliness of information.

About You – Desired Qualifications and Experience
To thrive in this role, you should bring extensive experience in technology and operations, ideally within the financial services or banking sector. Key qualifications include:

A deep understanding of security protocols and compliance standards, such as PCI-DSS, CIS, and NIST.
Extensive real-time incident and fault management experience in a business-critical environment.
Proficiency in managing third-party suppliers to ensure they meet stringent SLAs.
Demonstrated abilities in financial and budget management.

Mandatory Skills: Desktop Support.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.