Lead, Account Solution Engineer Comms and Media Industry

Salesforce, Inc..; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading technology firm in London is seeking a Lead Solution Engineer to join their Commercial Industries Solution Engineering team. You will be responsible for developing innovative custom solutions and supporting customer relationships by providing expertise in AI, Data, and CRM. The ideal candidate will possess strong communication and problem-solving skills, and have a proven track record in solution engineering. This role will offer opportunities for personal growth and collaboration within a diverse team.

Qualifications

• Track record in solution engineering or consultancy.
• Strong oral and written communication skills.
• Ability to translate complex needs into actionable solutions.

Responsibilities

• Develop and deliver innovative custom solutions.
• Coordinate the entire solution cycle with teams.
• Present Salesforce solutions to diverse audiences.

Skills

Solution engineering

Communication skills

Presentation skills

Problem solving

Education

Degree or equivalent proven experience

Job description

We’re Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. We help companies across industries innovate and connect with customers in new ways, empowering our employees to grow and succeed.

Job Description

We are seeking an outstanding Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focusing on our Communications & Media customer segment.

What is a Solution Engineer?

Also known as a ‘Presales Consultant’ or ‘Sales Engineer’, the Solution Engineer owns solutions throughout the sales cycle, providing thought leadership to transform customer experiences. They work closely with sales teams to build AI, Data, and CRM solutions for prospects and clients, translating business objectives into practical recommendations and acting as trusted advisors during the transformational journey.

Your responsibilities include:

1. Developing and delivering innovative, customized solutions that demonstrate business value to decision-makers.
2. Leading the solution cycle through collaboration with high-performing teams.
3. Applying industry experience to develop and present Salesforce solutions.
4. Articulating the benefits of Salesforce to all levels of stakeholders, from IT staff to C-level executives.
5. Presenting Salesforce and partner solutions, fostering strong customer and partner relationships.
6. Demonstrating initiative, self-motivation, and delivering high-quality results.

Personal Attributes and Experience

• Understanding diverse industry business requirements and translating them into strategic visions and roadmaps.
• Proven success in solution engineering, consultancy, delivery, or training within software organizations.
• Excellent communication, presentation, and relationship-building skills.
• Strong time management and teamwork abilities in dynamic environments.
• Passionate about technology, eager to learn, and inquisitive about how things work.
• Ability to explain ideas clearly and keep audiences engaged.
• Willingness to travel occasionally.
• Degree or equivalent experience; relevant extracurricular, military, volunteer, or work experience will be considered.

Diversity & Inclusion

We value diversity and are committed to equality, believing that a diverse workforce makes us stronger. We aim to make a positive impact on our community and foster an inclusive environment.