Lead, Account Solution Engineer Comms and Media Industry

Salesforce, Inc..; City Of London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Lead Solution Engineer in London to join their Commercial Industries team. This role involves delivering innovative solutions and driving customer engagement in the Comms & Media sector. Ideal candidates should possess strong communication skills and have a track record in solution engineering with a degree or equivalent experience. The company promotes equality and values diversity in the workplace.

Qualifications

• Experience in solution engineering, consultancy, or software training.
• Ability to translate customer needs into solutions.
• Strong presentation and relationship management skills.

Responsibilities

• Develop and deliver innovative solutions to key decision makers.
• Coordinate and lead the entire solution cycle.
• Articulate the benefits of Salesforce to diverse customer levels.

Skills

Solution engineering

Communication skills

Team collaboration

Problem-solving

Time management

Inquisitive and practical mindset

Education

Degree or equivalent proven experience

Job description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

Job Description: We are looking for an outstanding Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our Comms & Media customer segment.

What is a Solution Engineer?

A Solution Engineer, also known as a ‘Presales Consultant’, ‘Sales Consultant’, or ‘Sales Engineer’, is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers.

Your Responsibilities:

• Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value.
• Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
• Industry experience, incorporating and developing a point of view based on Salesforce’s solutions.
• Understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and 'C' level executives.
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
• Display initiative, self motivation and deliver high quality results along with meeting all expectations.

Personal Attributes/Experience:

• Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation.
• Solid oral, written, presentation and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in dynamic, energising environments.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Likes to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally.
• Degree or equivalent proven experience required.

Diversity & Inclusion:

Equality is a core tenet of how we run our business, and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that business is the greatest platform for change, and all businesses have the opportunity to be a platform for change.