Lead Account Executive, SevenRooms Powered by DoorDash

DoorDash; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food delivery platform is seeking a Lead Account Executive in London to scale presence in the hospitality industry. You will own the sales cycle, drive acquisition, and mentor team members. Ideal candidates have over 5 years of B2B SaaS sales experience, particularly in hospitality technology, and excellent communication skills. This role offers an opportunity to impact sales strategies while working with cross-functional teams.

Qualifications

• 5+ years of experience in B2B SaaS sales, preferably in hospitality technology.
• Proven ability to close complex deals with multi-location restaurant groups.
• Experience mentoring junior sales team members.

Responsibilities

• Own the full sales cycle for SMB prospects from outreach to close.
• Build and maintain a healthy pipeline of new prospects.
• Support the development of junior sales team members.

Skills

B2B SaaS sales experience

Consultative selling skills

Presentation skills

Communication skills

Leadership skills

Business acumen

Tools

Salesforce

Outreach

Job description

About the Team

The SMB Sales Team at DoorDash's In-Store division is on a mission to help independent restaurants and growing hospitality groups thrive. We're passionate about solving real operator challenges and believe in the power of our platform to transform the guest experience. As trusted advisors, we take a consultative approach—meeting operators where they are, understanding their business needs, and guiding them to the right solutions. We're a high-energy, collaborative team that celebrates wins together, learns from every interaction, and is deeply committed to supporting the success of our customers and each other.

About the Role

As a Lead Account Executive, In-Store, you'll play a key role in scaling our presence in the hospitality industry by leading net new acquisition efforts within our SMB segment. You'll work closely with prospective restaurant operators to help them understand how our In-Store SevenRooms platform can power better guest experiences, drive repeat business, and streamline operations. This role is designed for high-performing Senior Account Executives ready to take the next step in their sales career while helping ramp new team members, mentoring Account Executives and SDRs, and serving as a resource and escalation point.

You’re excited about this opportunity because you will…

• Own the full sales cycle for SMB prospects from initial outreach to close. Consistently exceed individual sales targets through discovery, demo, negotiation, and closing complex deals.
• Build and maintain a healthy pipeline of net new prospects. Execute outbound strategies, leverage inbound leads, and collaborate with SDRs and Marketing to drive pipeline development.
• Support the development of Account Executives and SDRs. Provide feedback, guidance, and deal support while serving as a mentor and escalation point for early-stage deal guidance.
• Partner with teams across the business including Partnerships, Product, and Customer Success. Ensure smooth handoffs post-sale while collaborating on cross-functional initiatives and special campaigns.
• Provide feedback on sales processes and tooling. Help identify opportunities for improvement and greater team efficiency while analyzing sales performance and market trends.

We’re excited about you because…

• You have 5+ years of B2B SaaS sales experience, preferably within hospitality technology, with a strong track record of exceeding sales targets
• You have proven ability to close complex deals with multi-location restaurant groups and hospitality operators using exceptional consultative selling skills
• You have experience mentoring and supporting junior sales team members with natural inclination for leadership and strong business acumen
• You have excellent presentation and communication skills with experience delivering impactful product demos both virtually and in person
• You are comfortable working in fast-paced, high-growth environments, managing multiple priorities with familiarity using Salesforce, Outreach, and other sales automation tools, plus restaurant/hospitality experience is a plus with willingness to travel periodically

About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.