LD Health Team Administrator | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 26,000; Full time

Job summary

A major NHS organization in Manchester is looking for a team administrator. You will provide essential clerical support, ensure smooth office operations, and coordinate with healthcare professionals. Candidates should possess strong organizational and communication skills, and be comfortable working as part of a team in a dynamic environment.

Qualifications

• Proven experience in clerical and administrative support.
• Ability to work as part of a team and independently.
• Strong communication skills for patient/client interactions.

Responsibilities

• Provide clerical support to healthcare professionals.
• Coordinate office procedures and maintain systems.
• Process referrals and handle communications.

Skills

Organisational skills

Communication skills

Clerical skills

Initiative

Tools

Microsoft Word

Outlook

PowerPoint

Excel

EMIS

Job description

Overview

We are looking to recruit a team administrator to our friendly team in the south of the city.

The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals, in the Learning Disability Community Service. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks.

We operate a referral system and you will be instrumental processing referrals through the system. The post holder will be required to work as part of a team at a community base and provide cross citywide cover during periods of staff absence. The role is fundamental to our team operations and if you are a great communicator, organised and enjoy working as part of a team we welcome your application.

Responsibilities

• To use a variety of software packages such as Microsoft Word, Outlook, PowerPoint, Excel etc. to produce correspondence and maintain presentations, records, spreadsheets and databases. Also local clinical recording systems e.g. EMIS.
• To devise and maintain office systems.
• To collate data for performance reporting as required.
• To attend meetings to take notes and actions in line with record keeping.
• To liaise with staff in other services and with external contacts.
• To sort and distribute incoming post and organise and send outgoing post.
• To organise, store and archive paperwork, documents and computer-based information.
• To photocopy and print various documents.
• Deal with telephone communications and type letters.
• Participate in service development projects supporting staff surveys or audits as necessary.
• Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.
• Participating in the referral process taking minutes, input to EMIS and templates and liaising with clinicians.
• Responsibility for ordering equipment and office supplies on behalf of the team.

Patient/Client Tasks

• Deal with telephone communications and type letters (duplicated item above may be consolidated).
• Participate in service development projects and support staff surveys or audits as necessary.

About MFT

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a scale that supports an exceptional integrated health and social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue ambitious goals. We set standards that other Trusts seek to emulate to provide opportunities on a large scale. We have created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our Electronic Patient Record system launched in September 2022. We are a major academic Research Centre & Education provider, supporting high-quality research programmes, and are advancing our Green Plan to promote sustainability in healthcare. We foster inclusion and belonging, provide equal opportunities for career development, protect health and wellbeing, and shape the future of our organisation together.

How to apply

To find out more about the key responsibilities and the specific skills and experience you’ll need, see the Job Description & Person Specification attachments under the “Supporting Documents” heading. Read the Candidate Essentials Guide alongside the Job Description and Person Specification for details about the Trust, our benefits and how we care for you as you care for others. This document also contains critical information to be aware of before submitting an application form.

Diversity and contact

MFT is committed to equality of opportunity, diversity and eliminating discrimination. All individuals are encouraged to apply. If you have any special requirements to help you with your application, email [e-mail].

We’re looking forward to hearing from you!

This advert closes on Monday 13 Oct 2025