LD Health Team Administrator

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

An NHS Trust in Manchester is seeking a Team Administrator to provide effective clerical support within the Learning Disability Community Service. The ideal candidate will have excellent organisational and communication skills, along with experience using administrative systems like EMIS. Competitive salary of £24,937 to £26,598 per annum (pro rata) is offered. This role is vital to team operations and requires collaboration across various services.

Qualifications

• Good standard of Maths and English.
• Experience in administration procedures.
• Experience working as part of a multi-disciplinary team.

Responsibilities

• Provide administrative support to healthcare professionals.
• Coordinate and implement office procedures.
• Process referrals through the system.

Skills

Organisational skills

Communication skills

Clerical skills

Education

NVQ level 3 in administration or equivalent

Tools

Microsoft Word

Microsoft Excel

EMIS

Job description

Overview

Manchester University NHS Foundation Trust – LD Health Team Administrator

The closing date is 13 October 2025

We are looking to recruit a team administrator to our friendly team in the south of the city.

The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals, in the Learning Disability Community Service. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will work alongside the Health Managers and need to be able to use their own initiative and prioritise tasks.

We operate a referral system and you will be instrumental in processing referrals through the system.

The post holder will be required to work as part of a team at a community base and provide cross citywide cover during periods of staff absence.

The role is fundamental to our team operations and if you are a great communicator, organised and enjoy working as part of a team we welcome your application.

Main duties of the job

• Planning and organisational tasks/duties
• To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel etc to produce correspondence and maintain presentations, records, spreadsheets and databases. Also local clinical recording systems e.g. EMIS.
• To devise and maintain office systems.
• To collate data for performance reporting as required.
• To attend meetings to take notes and actions in line with record keeping
• To liaise with staff in other services and with external contacts.
• To sort and distribute incoming post and organise and send outgoing post
• To organise, store and archive paperwork, documents and computer-based information
• To photocopy and print various documents

Patient/client user related tasks/duties

• Deal with telephone communications and type letters.
• Participate in service development projects supporting staff surveys or audits as necessary.
• Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source.
• Participating in the referral process taking minutes, input to EMIS and templates and liaising with clinicians.
• Responsibility for ordering equipment and office supplies on behalf of the team.

About us

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

Person Specification

Qualifications

• Good standard of Maths and English
• NVQ level 3 in administration or equivalent knowledge and experience

Experience

• Experience of administration procedures.
• Experience of working as part of a team.
• Working as part of a multi-disciplinary team.
• Experience of working to deadlines
• Working effectively with minimal supervision

Knowledge

• Clear understanding of confidentiality
• General knowledge of office systems and procedures
• Knowledge of NHS systems (EMIS)

Employer name

Manchester University NHS Foundation Trust

£24,937 to £26,598 a year (pro rata)