LCVS – Mental Health Care Navigator

LCVS (Liverpool Charity & Voluntary Services); Liverpool; Hybrid; GBP 27,000; Full time

Job summary

A leading charity organization in Liverpool is seeking a Mental Health Care Navigator to provide personalized support to individuals with severe mental illness. The role involves addressing social barriers, building community links, and enhancing wellbeing through tailored guidance. This is a full-time position with hybrid working options.

Qualifications

• Experience in providing one-to-one support to individuals.
• Ability to build trust and offer non-judgmental guidance.

Responsibilities

• Support individuals with severe mental illness to reconnect with their communities.
• Build partnerships with local organizations for effective referrals.
• Capture and track data on service user progress.

Skills

Person-centred support

Strengths-based guidance

Community engagement

Data tracking

Job description

Salary: £27,000.
Contract: Until November 2026 (potential extension to December 2027, subject to funding).
Hours: Full-time, 35 hours per week.
Accountable to: Mental Health Care Lead.
Location: Liverpool (Hybrid working, city-wide, with office in Liverpool city centre).

Employer Bio

For over a century, LCVS has been working to improve the wellbeing of individuals and communities in Liverpool by supporting and encouraging charitable giving and voluntary action and by bringing people, organisations, and resources together. LCVS provides support, advice, training, networking and representation for individuals and charitable organisations. We help donors distribute over £4 million every year.

Job Info

Liverpool Charity and Voluntary Services (LCVS) is recruiting for a Mental Health Care Navigator to join our Capacity, Engagement & Health Team as part of a city-wide, NHS-funded initiative. This is an exciting opportunity to help reduce health inequalities and strengthen personal resilience for people with severe mental illness (SMI) in Liverpool, working in partnership with local NHS and public sector partners.

As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.

Key Responsibilities

• Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
• Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
• Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
• Support local groups to meet safeguarding, health and safety, and information governance standards.
• Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
• Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.