Law Enforcement Support Manager

Vodafone Group; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading telecommunications company in London is seeking a candidate for a role focused on law enforcement assistance and compliance. The ideal candidate will have a degree-level qualification and expertise in lawful interception, with excellent analytical and communication skills. This position offers a yearly bonus, extensive annual leave, and various company perks.

Benefits

Yearly bonus: 10%

Annual leave: 28 days + bank holidays

Charity days: 5 days/year

Maternity leave: 52 weeks (first 13 weeks fully paid)

Private pension with matching contributions

Access to private medical and dental

Discounts on retail, gym, cinema, and more

Qualifications

• Knowledge of law is useful.
• Experience in lawful interception and retained data is required.
• Understanding of LEA and government requirements is essential.

Responsibilities

• Act as a subject matter expert on LEA for Vodafone Group.
• Handle requests for Law Enforcement Assistance.
• Provide technical support to business units and local OpCos.

Skills

Lawful interception

Technical expertise

Analytical skills

Good communication

Knowledge of LEA

Education

Degree-level qualification

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

To support the Group provision of services to governments in support of law enforcement agencies and the defence of national security. Working closely with both internal and external stakeholders to ensure that centrally managed products and services remain compliant with Law Enforcement Assistance obligations, whilst also adhering to Vodafones global LEA policy.

• Act as a subject matter expert on LEA for Vodafone Group, VB, VRS and all central entities – assessing activities across the global footprint – identifying compliance risks and implementing solutions.
• Efficiently handle requests for Law Enforcement Assistance directed to any of the Vodafone Group central entities with adherence to relevant applicable law and Vodafones LEA policy. This may include processing cross-border requests under the e-Evidence regulation with potential for out-of-hours working
• Provide technical assistance and support to business units and local OpCos where required to ensure LEA obligations can be met
• To support Vodafones global approach to transparency, through collection of data and contribution to relevant reporting
• To undertake horizon scanning with regard to changes in law enforcement requirements for topics such as e-evidence and ensure that the business is prepared.
• Including through participation in the relevant standards bodies e.g. ETSI /3GPP.

Who you are

• Qualification at degree level – knowledge of the law useful
• Technical experience required in both lawful interception and retained data.
• Good working knowledge of LEA and government requirements
• Strong technical expertise in relation to law enforcement requirements. A working knowledge and/or experience of ETSI standards is desirable.
• Good communication and influencing skills with ability to be effective upwards and sideways within an organisation and to develop strong external relationships
• Strong evidence of sound judgement – this is a complex and sensitive area requiring balanced judgements and a willingness to challenge
• Strong analytical skills – the ability to review product architectures, technical information, technical requirements documents and legal text and translate these intowork plans / projects / programmes of activity

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Yearly bonus: 10%
• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
• Access to: private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.