Laundry Assistant based at Horfield Lodge, Bristol

MHA; West of England; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Uniforms provided

DBS checks

Job summary

MHA is seeking a reliable Laundry Assistant based at Horfield Lodge, Bristol. You will ensure residents’ clothing, bedding and linen are cleaned to a high standard while respecting dignity and privacy.

Join a team committed to wellbeing, hygiene and a comfortable home for residents. Training is provided, with opportunities to develop in a supportive environment.

Qualifications

• Prior experience in laundry work is desirable.
• Good communication and listening skills are required.
• Ability to follow instructions and prioritise tasks effectively.
• Positive, flexible approach to work.
• Sensitivity to the needs of older people and commitment to quality service.
• Willingness to undertake training and development.

Responsibilities

• Operate laundry equipment safely and in line with training and manufacturer guidance.
• Sort, wash, dry and iron residents’ clothing, bedding and linen, following care labels and instructions.
• Safely manage infected laundry and prevent cross‑contamination per infection control procedures.
• Distribute clean laundry to residents’ rooms and linen cupboards, reporting unidentified items as needed.
• Carry out basic mending and identify items requiring dry cleaning.
• Maintain cleanliness and tidiness in the laundry area and ensure equipment is clean and well maintained.
• Follow COSHH, manual handling, health & safety and infection prevention requirements at all times.

Skills

Communication skills

Listening skills

Follow instructions

Prioritisation

Organised

Flexible approach

Sensitivity to older people

Education

QCF Level 2 Health & Social Care

QCF Level 3 Health & Social Care (desirable)

Tools

Laundry equipment

Job description

Laundry Assistant based at Horfield Lodge, Bristol

Location: Horfield Lodge, Bristol
Hours: 40 hours per week
Salary: £13.45 per hour

For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch – we are happy to review individual circumstances.

About the role

We are looking for a reliable and caring Laundry Assistant to join our team at MHA. This is an important role, helping to ensure residents’ clothing, bedding and linen are cleaned to a high standard, while always respecting dignity, privacy and personal choice.

As a Laundry Assistant, you will play a key part in maintaining a safe, hygienic and comfortable environment for residents, supporting their wellbeing and helping them feel at home.

What you will do

• Operate laundry equipment safely and in line with training and manufacturer guidance.
• Sort, wash, dry and iron residents’ clothing, bedding and linen, following care labels and instructions.
• Safely manage infected laundry and prevent cross-contamination in line with infection control procedures.
• Distribute clean laundry to residents’ rooms and linen cupboards, reporting unidentified items as needed.
• Carry out basic mending and identify items requiring dry cleaning.
• Maintain cleanliness and tidiness within the laundry area and ensure equipment is clean and well maintained.
• Follow COSHH, manual handling, health & safety and infection prevention requirements at all times.
• Respect residents’ privacy, dignity and choice.
• Attend training, supervision, appraisals and staff meetings as required.

About you

We are looking for someone who is dependable, organised and takes pride in their work.

You will bring:

• Previous experience of laundry work (desirable).
• Good communication and listening skills.
• The ability to follow instructions and prioritise tasks effectively.
• A positive, flexible approach to work.
• Sensitivity to the needs of older people and a commitment to quality service.
• Willingness to undertake training and development.
• A QCF Level 2 or 3 in Health & Social Care is desirable but not essential, as training will be provided.

You will be joining an organisation with strong values and a supportive culture, where every role contributes to helping people live later life well. At MHA, Laundry Assistants play a vital part in residents’ comfort, dignity and daily wellbeing.

Rewards and benefits

In addition to a competitive hourly rate, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro‑rota for part time)
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family‑friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training and development opportunities
• Long service awards to celebrate your contribution

About the Service

Horfield Lodge care home in Bristol

Horfield Lodge is an inspiring and supportive home, recognised for its outstanding CQC rating and its strong sense of teamwork. Colleagues take pride in delivering high‑quality care that promotes dignity, independence and wellbeing.

The home reflects MHA’s charitable values, encouraging collaboration, openness and a culture where colleagues feel valued and trusted. New colleagues are welcomed into a positive team environment where learning and growth are encouraged.

For job seekers wanting to join a home with a reputation for excellence, Horfield Lodge offers a meaningful and rewarding place to build a career.

Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.