Laundry Assistant

Swinton Park Hotel; Masham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

TRONC

30 days annual leave pro rata

Nest pension

Exclusive staff privileges

Spa & dining access

Job summary

Swinton Park Hotel in Masham, United Kingdom, is seeking a Laundry Assistant to maintain guest linens and estate laundry to the highest standards while supporting the broader housekeeping team.

The on-site role is 32–40 hours per week over 4–5 days, including evenings and weekends, with a pay rate of £12.71 per hour plus Tronc and full training provided.

Benefits include TRONC, 30 days’ annual leave pro rata, Nest pension, and exclusive staff privileges across the estate.

Qualifications

• Laundry, housekeeping, or hospitality experience is desirable but training will be provided.
• Ability to work 32–40 hours per week, including evenings and weekends.
• Great attention to detail; reliable, organised and hardworking.

Responsibilities

• Process guest and estate laundry, maintain laundry facilities and equipment.
• Follow established procedures to deliver high-quality laundry service.
• Launder soft furnishings and estate laundry items as needed.
• Carry out general cleaning duties within the laundry and housekeeping areas.
• Monitor stock levels and notify management when supplies need replenishing.
• Maintain laundry equipment in a clean, safe, and operational condition.

Job description

Laundry Assistant/ Driver

£12.71 per hour plus Tronc. 32-40 hours per week covering 4-5 days including evenings and weekends.

We take pride in being a reputable and forward‑thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon‑neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

Laundry plays a vital role in maintaining the highest standards of presentation and comfort across the hotel. Responsible for the care of guest linens, and operational laundry, the team works with precision, efficiency, and expert fabric‑care knowledge. With a strong focus on sustainability, responsible laundering practices, and fabric longevity, the department supports Swinton Park’s commitment to quality, environmental care, and exceptional luxury hospitality standards.

We are currently seeking a dedicated and enthusiastic Laundry Assistant to join our Laundry team and help maintain the exceptional standards our guests expect.

The Role

As a Laundry Assistant, you will play an important part in delivering outstanding guest experiences by ensuring the highest standards of cleanliness, presentation, and laundry care across the estate. You will be responsible for processing guest and estate laundry, maintaining laundry facilities and equipment, and supporting the wider housekeeping operation when required.

Key ResponsibilitiesLaundry Operations

• Follow established procedures and work practices to deliver the highest quality of laundry service.
• Process guest laundry, including washing, hand washing, ironing, and minor repairs where required.
• Launder soft furnishings and other estate laundry items as needed.
• Carry out general cleaning duties within the laundry and housekeeping areas.
• Monitor stock levels and notify management when supplies need replenishing.
• Maintain laundry equipment in a clean, safe, and operational condition.

Teamwork & Support

• Build positive working relationships within the Housekeeping and Laundry teams, as well as with colleagues across the wider estate.
• Work effectively both independently and as part of a team.
• Support other departments when required and undertake additional duties as directed by management.

Service Standards

• Report for duty on time, wearing the correct uniform and maintaining grooming standards.
• Consistently uphold Swinton Estate's service and cleanliness standards.
• Attend training sessions and development opportunities as required.

Health & Safety

• Adhere to all health, safety, fire, and emergency procedures.
• Report hazards, defects, and safety concerns promptly.
• Maintain a clean, tidy, safe, and sanitary working environment.
• Operate equipment safely and responsibly to protect yourself and others.

About You

• Takes pride in delivering high standards of work.
• Has excellent attention to detail.
• Is reliable, organised, and hardworking.
• Works well both independently and within a team.
• Has a positive attitude and willingness to learn.

Previous laundry, housekeeping, or hospitality experience is desirable but not essential, as full training will be provided.

Package Description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award‑winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!