Housekeeping Assistant

Swinton Park Hotel; Masham; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Annual leave 30 days (pro rata)

NEST pension scheme

Employee events

Wellbeing initiatives

Access to Country Club and Spa

Discounts on food and beverage

Stay privileges at Swinton Park Hotel

Job summary

Swinton Park Hotel is seeking a dedicated Housekeeping Assistant on a part-time basis (20 hours per week, 4 days over 7). You will help maintain immaculate guest rooms and public areas to the highest standards, contributing to a welcoming and memorable guest experience at Swinton Estate.

The role requires attention to detail, reliability, and a proactive approach. Full training will be provided, with a supportive team and opportunities for professional growth.

Qualifications

• We are looking for someone with excellent attention to detail and a strong work ethic.
• Reliable, organised, and hardworking individual with a positive attitude.
• Ability to work well both independently and as part of a team.

Responsibilities

• Maintain high standards of cleanliness in guest bedrooms and public areas.
• Follow established procedures to ensure quality of service.
• Support other departments as required and maintain professional appearance.

Skills

Attention to detail

Reliable

Organised

Hardworking

Teamwork

Tools

Cleaning equipment

Job description

Housekeeping Assistant - Part time
20 hours per week, working 4 days over 7

We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.
Housekeeping is essential to delivering the comfort, elegance, and attention to detail expected of a luxury hotel. The team takes pride in maintaining immaculate guest rooms and public areas, working to the highest standards of cleanliness, presentation, and consistency. Operating with care, professionalism, and discretion, Housekeeping plays a vital role in creating a welcoming and memorable guest experience throughout the hotel.
We are currently looking for a dedicated and detail-oriented Housekeeping Assistant to join our Housekeeping team and help maintain the exceptional standards our guests have come to expect.

The Role

As a Housekeeping Assistant, you will play a key role in creating a welcoming, comfortable, and immaculate environment for our guests. You will be responsible for maintaining the highest standards of cleanliness and presentation throughout guest bedrooms, public areas, and other estate facilities, ensuring every guest enjoys an exceptional stay.

This role is ideal for someone who takes pride in their work, has excellent attention to detail, and enjoys being part of a supportive and professional team.

Key Responsibilities Guest Experience & Standards

• Deliver exceptional standards of cleanliness and presentation throughout guest accommodation and public areas.
• Follow established procedures and working practices to ensure the highest quality of service.
• Consider guest needs and requirements at all times when carrying out duties.
• Ensure all housekeeping tasks are completed efficiently and to the standards expected at Swinton Estate.
• Maintain a professional appearance and adhere to Swinton Estate grooming standards.

Teamwork & Collaboration

• Build and maintain positive working relationships within the Housekeeping and Laundry teams, as well as with colleagues across the wider estate.
• Work effectively both independently and as part of a team.
• Support other departments where required and undertake additional duties as requested by management.
• Contribute to a positive, supportive, and collaborative working environment.

Professional Development

• Attend all required training and development sessions.
• Continuously maintain and improve knowledge of housekeeping standards and procedures.
• Demonstrate a proactive and professional approach to all duties.

Health, Safety & Compliance

• Follow all departmental health, safety, emergency, and fire procedures.
• Report hazards, defects, accidents, or maintenance issues promptly.
• Maintain a clean, tidy, safe, and sanitary working environment.
• Use equipment and materials safely and responsibly.
• Work in a manner that protects your own safety and the wellbeing of colleagues and guests.

About You

We are looking for someone who:

• Has excellent attention to detail and takes pride in maintaining high standards.
• Is reliable, organised, and hardworking.
• Has a positive attitude and strong work ethic.
• Works well independently and as part of a team.
• Demonstrates excellent time management skills.

Has previous housekeeping, cleaning, or hospitality experience (desirable but not essential, as full training will be provided).

Package description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!