Late Support Worker (Female)

The Nelson Trust; Brimscombe; Hybrid; GBP 25,000 - 26,500; Part time

Benefits offered by this job

25 days holiday plus public holidays

6% employer pension contribution

Wellbeing and employee assistance support

Job summary

The Nelson Trust in the United Kingdom is seeking a Late Support Worker to join their residential women's service in Stroud. This role involves providing compassionate support to women in treatment during evening hours, ensuring a safe environment while helping residents stay connected to their recovery.

Candidates should have strong communication skills and experience in working with individuals affected by trauma or substance use. The position offers a competitive salary and opportunities for professional development.

Qualifications

• Full driving licence and willingness to travel when required.
• Confidence in working independently and making considered decisions.
• Experience working with people affected by trauma or substance use.

Responsibilities

• Provide consistent support to women in residential treatment.
• Help maintain a safe and stable environment during evening hours.
• Carry out room checks, medication, and health & safety checks.

Skills

Strong communication skills

Ability to build trusting relationships

Understanding of residential treatment

Calm and steady approach

Job description

Late Support Worker

The Nelson Trust is a charity dedicated to supporting people affected by addiction and trauma to build safer, more stable futures. Within our residential women’s service in Stroud, we offer trauma‑informed care in a structured, supportive environment where recovery can begin and lives can be rebuilt.

Our approach is shaped by years of experience and colleagues with lived experience, creating a culture grounded in empathy and real insight. This enables us to provide care that not only meets practical needs but supports lasting change.

We are looking for a Late Support Worker to join our team, providing consistent, compassionate support to women in residential treatment outside of core daytime hours—helping to maintain a safe, stable environment through the evening.

What does that look like day to day?

• Being a consistent and reassuring presence, helping maintain safety and stability during quieter hours
• Supporting residents to follow treatment expectations and stay connected to their recovery
• Welcoming new arrivals and helping them settle into the house
• Carrying out key tasks such as room checks, medication and health & safety checks
• Responding calmly to challenging situations, including offering de‑escalation support
• Keeping accurate records and clear handovers to support continuity of care

What You’ll Bring To The Role

• A full driving licence and willingness to travel when required
• Confidence in working independently and making considered decisions
• The ability to build trusting relationships while maintaining clear and consistent boundaries
• Understanding of residential treatment, safeguarding, or working with people affected by trauma or substance use
• A calm, steady approach, with the ability to respond thoughtfully under pressure
• Strong communication skills and attention to detail when recording and sharing information
• Willingness to develop skills such as medication administration and relevant training
• Flexibility to work a rolling shift pattern, including evenings

What Our Clients Need Most

• A consistent and reliable presence that helps them feel safe, particularly outside of core hours
• A non‑judgemental and compassionate approach, with belief in their ability to recover

How We Support You

• Salary: £25,000 - £26,500 (pro rata, depending on experience)
• Hours: 21 per week, rolling shift pattern 4pm - 10pm
• Holidays: 25 days plus public holidays (pro‑rata)
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

This position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).