Lasting Power of Attorney Volunteer - remote or hybrid (Birmingham office)

TN United Kingdom; London; Remote; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking organization dedicated to making a difference for individuals affected by dementia. As a Lasting Power of Attorney Volunteer, you'll play a crucial role in simplifying the administrative process for families, ensuring they have a voice in their future planning. This role involves making introduction and appointment calls, providing essential information, and assisting individuals in navigating the Lasting Power of Attorney process. Your contributions will directly impact the lives of many, fostering a supportive environment where choices are respected and upheld. If you're passionate about helping others and making a meaningful difference, we invite you to apply.

Qualifications

• Ability to communicate effectively with individuals affected by dementia.
• Strong organizational skills to manage appointment scheduling.

Responsibilities

• Conduct introduction and appointment calls to assist individuals with Lasting Power of Attorney.
• Provide information and support without giving legal advice.

Skills

Communication Skills

Empathy

Organizational Skills

Job description

About The Role

If you want to make a difference for people affected by dementia and their families, helping to give them a voice and protect their choices, then we’d love to hear from you!

A Lasting Power of Attorney is a legal tool that lets the person with dementia choose people they trust to make decisions for them, at times when they may need it most. For example, it could be temporary help to cover a short hospital stay, or longer-term support to manage decisions around health and care.

As a Lasting Power of Attorney Volunteer, you’ll be helping to simplify a complicated administrative process for people affected by dementia and their families, ensuring they have their say in planning for their future. The role comprises two main activities: making introduction calls and/or appointment calls.

Introduction calls – Contact individuals referred through the support line to the Society’s Lasting Power of Attorney Digital Assistance Service. Explain how the service works, the information required at the telephone appointment to complete the forms, answer questions (without giving legal advice), and book appointments. These calls are approximately 4 hours long.

Appointment calls – Use the Office of the Public Guardian online Lasting Power of Attorney tool to take information from the service user over the phone and fill in their online application. Each call lasts about 1 hour, with sessions approximately 4 hours long.

Participants may choose to do either activity or both. A minimum commitment of 4 consecutive hours per session within one day is required for each activity.