Large Loss Claims Handler

MPJ Recruitment Ltd; Royal Tunbridge Wells; Hybrid; GBP 55,000 - 67,000; Full time

Job summary

A leading recruitment firm is looking for a Large Loss Claims Handler in Tunbridge Wells. You will lead complex investigations and manage a portfolio of high-value personal injury claims. This role offers a salary range of £55,000 - £67,000 DOE, with opportunities for growth and benefits such as hybrid working, annual bonuses, and a generous pension contribution.

Benefits

25 days of holidays plus bank holidays

Free hot drinks

Annual bonus

Up to 7% company pension contribution

Dedicated Employee Assistance Programme

24/7 remote GP service

Discounts on services and products

Qualifications

• Extensive experience in motor insurance claims handling required.
• Proven success in managing personal injury claims worth £500k-£1m.
• Strong understanding of litigation and rehabilitation codes necessary.

Responsibilities

• Lead investigations and assess liability with precision.
• Manage reinsurer relationships and contribute to audits.
• Resolve claims efficiently while balancing cost and fairness.
• Proactively manage caseload and meet deadlines.
• Negotiate settlements that protect business outcomes.

Skills

Motor insurance claims handling experience

Managing personal injury claims

Understanding of litigation and Civil Procedure Rules

Commercial awareness

Strong decision-making skills

Job description

Large Loss Claims Handler

Monday to Friday, 9am-5pm, with hybrid working arrangements in Tunbridge Wells. The salary range is £55,000 - £67,000 DOE.

MPJ Recruitment is proud to be working with a global organisation that employs over 10,000 staff, providing services to over 150 countries worldwide. This is an exciting time to join due to expansion plans at the Tunbridge Wells site, offering opportunities for growth and progression.

Responsibilities:

• Leading complex investigations, assessing liability, quantum, and indemnity with precision and care in intricate personal injury claims.
• Building reinsurer relationships, managing reinsurer-reportable claims, supporting audits, and contributing to presentations that showcase expertise.
• Driving strategic outcomes, resolving claims efficiently while balancing cost, speed, and fairness.
• Owning your portfolio, managing your caseload proactively, staying ahead of deadlines and service level agreements, and maintaining control of each claim's lifecycle.
• Negotiating with confidence, engaging with third parties to secure fair and cost-effective settlements that protect customer interests and business outcomes.

Requirements:

• Extensive motor insurance claims handling experience.
• Proven success in managing personal injury claims valued between £500k-£1m.
• Strong understanding of litigation, Civil Procedure Rules, and rehabilitation codes.
• Commercial awareness and sound decision-making skills.

Benefits:

• 25 days of holidays (increasing with service) plus bank holidays.
• Free hot drinks.
• Hybrid working arrangements.
• Annual bonus.
• Up to 7% company pension contribution.
• Dedicated Employee Assistance Programme.
• 24/7 remote GP service for you and your family.
• Discounts on services and products.